Security Analyst
AuditBoard, Inc.
- Answered and clarified client questions regarding data security and compliance criteria (SOC 1, SOC 2, ISO 27001, etc.) resulting in acquisition of new clients and high client retention rate of 98%
- Developed analytics dashboards using Salesforce and client data providing key insights pertaining to client retention and reasons behind churn rates
- Created curated lists of client references using dynamic Excel tables in order to connect prospective clients to current champions
- Explained complex cybersecurity concepts such as network architecture to clients in a more easily digestible manner to help solidify and foster client relationships.
