Lexie Santana
Hobby lobby
Junction City
1
Certification
3
years of professional experience
Experienced with customer service, product knowledge, and sales techniques. Utilizes effective communication and problem-solving skills to assist customers and improve satisfaction. Knowledge of inventory processes and teamwork dynamics for efficient store operations.
Friendly and approachable with knack for customer service and positive attitude. Understanding of product knowledge and sales techniques, combined with excellent communication skills. Committed to creating welcoming shopping experience and driving sales growth.
Work History
Retail associate
9 Months- Assisted customers in locating and selecting merchandise, enhancing overall shopping experience.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Processed transactions efficiently at point of sale, ensuring accuracy and customer satisfaction.
Crew Member
5 Months- Maintained cleanliness of dining area, ensuring tables were promptly cleared and sanitized for the next customer
- Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
- Prepared food items according to established recipes and portion sizes, maintaining high quality standards
- Collaborated with team members to ensure smooth workflow during busy periods, effectively managing time constraints
- Contributed to a positive work environment by fostering teamwork among crew members through effective collaboration
Customer Service Associate
5 Months- Processed transactions accurately, ensuring smooth checkout experiences for all customers.
- Maintained organized merchandise displays, contributing to a visually appealing store environment.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Collaborated with team members to address customer feedback and implement service improvements.
Crew Member
6 Months- Maintained cleanliness of workstations and tools, adhering to food safety standards and regulations.
- Collaborated with team members to streamline production processes, improving overall service speed during peak hours.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
High school diploma or GED
- Honoree of NHS
- 3.5 GPA
- NHS Member
- Extracurricular Activities: Track and Field
Skills
Honest and dependable
Adaptable and flexible
Problem-solving
Customer engagement
Cash handling accuracy
Verbal and written communication
Teamwork and collaboration
Certification
Driver's License
Languages
Hawaiian
Limited Working
English
Full Professional
Interests
I enjoy sketching and drawing
which helps improve my creativity and attention to detail.
Creative Writing
Enjoy hobbies that combine physical activity with outdoor exploration.
Awards
National Honors Society, April 2022, Academic
Timeline
Retail associate
Hobby lobby
09.2025 - 06.2026Read More
Crew Member
Pandora Rolled Ice Cream
04.2025 - 09.2025Read More
Customer Service Associate
Burlington Stores
11.2024 - 04.2025Read More
Crew Member
DQ- Dairy Queen Grill & Chill
08.2023 - 02.2024Read More
Manhattan High School West/East Campus
High school diploma or GED
Read More