Summary
Overview
Work History
Education
Skills
Accomplishments
References
Leadership Experience
Timeline
Generic

Lexie Wilhelm

Fort Mill,SC

Summary

Personable and organized individual with strong background in customer service and team coordination. Possesses solid knowledge of branch operations, along with proficiency in managing schedules and training staff. Committed to driving branch efficiency and enhancing customer satisfaction through effective management and problem-solving.

Overview

3
3
years of professional experience

Work History

Assistant Branch Manager

Herc Rentals South Charlotte
10.2023 - Current
  • Overseeing daily operations, assisting with managing staff, ensuring compliance, and providing exceptional customer service
  • Also responsible for managing the operational dashboard and developing strategies to improve revenue
  • Successfully managed the South Charlotte Herc Rentals during the time when the previous manager stepped down
  • Lead the team to success with improving overall revenue
  • Continue to lead the operational and sales in daily tasks

Sales and Operations Coordinator

Herc Rentals South Charlotte
03.2022 - 10.2023
  • As a coordinator I handled the daily dashboard metrics and dispatching the delivery drivers
  • I also assisted the sales representatives with ensuring their customers were taken care of


Education

AS - Criminal Justice

Baker College of Owosso
Owosso, MI

Skills

  • Communication
  • Problem-solving
  • Organization
  • People Management
  • Microsoft Proficient
  • Operational efficiency
  • Compliance management
  • Audit preparation
  • Relationship building and management
  • Staff management
  • Account collections

Accomplishments

  • Repeatedly received recognition from superiors for excellence in service.
  • Supervised team of 24 staff members.

References

Available upon request.

Leadership Experience

Successfully managed the South Charlotte Herc Rentals during the time when the previous manager stepped down. Lead the team to success with improving overall revenue. Continue to lead the operational and sales in daily tasks.

Timeline

Assistant Branch Manager

Herc Rentals South Charlotte
10.2023 - Current

Sales and Operations Coordinator

Herc Rentals South Charlotte
03.2022 - 10.2023

AS - Criminal Justice

Baker College of Owosso
Lexie Wilhelm