Summary
Overview
Work History
Education
Skills
About Me
Accomplishments
Timeline
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Lexis Bourdon

Temecula,CA

Summary

Dependable individual bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.

Overview

6
6
years of professional experience

Work History

Lead Pharmacy Technician

CVS Pharmacy
Menifee, California
02.2021 - Current
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.

Pharmacy Technician

CVS Pharmacy
Temecula, CA
10.2017 - 02.2020
  • Communicated instructions to patients or caregivers.
  • Assisted the pharmacist with filling prescriptions for hundreds customers daily.
  • Reviewed and verified customer information and insurance provider information.
  • Counted, measured and compounded medications following standard procedures.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Managed drug and supply inventories.

Shift Leader

CVS Pharmacy
Los Angeles, CA
10.2015 - 09.2017
  • Ability to think strategically of possible situations.
  • Responded to customer requests with friendly, knowledgeable service and support.
  • Oversaw team of 10 customer service professional assisting hundreds of customers.
  • Assigned daily tasks to employees and monitored activity and task completion.

Education

Bachelor of Arts - Psychology

California State University
2017

Skills

  • Adoption counselor
  • Kennel Maintenance
  • Volunteer organizer
  • Trusted key holder
  • Verbal and written communication
  • Cash handling and management
  • Excellent work ethic
  • Customer/Client relations
  • Treatment Documentation
  • Pet Owner Advisory
  • Daily Logs
  • Basic Animal Care

About Me

Caring Animal Shelter Volunteer with a passion for animals and 4 years of experience helping visitors find suitable, adoptable pets. Supplies food and water to animals and cleans living areas. Comfortable lifting up to 50 pounds and handling aggressive animals with restraint. Hardworking individual possessing excellent communication and recordkeeping skills. Community service award for over 500 logged hours with A.R.K (Animal Rescue Kompany)

Accomplishments

  • Student Motivation
    Developed materials for after-school book club to motivate student to read classic novels and increase literacy among middle school students.
  • Dynamic Teaching Techniques
    Instructed students in academic subjects using variety of techniques such as phonetics, multisensory learning, and repetition to reinforce learning.
  • Targeted Development
    Met with parents and guardians to discuss children's progress and to determine priorities and resource needs.
  • Billing
    Cooperated with Medicare, Medicaid and private insurance providers to establish relationships and resolve billing issues.

Timeline

Lead Pharmacy Technician

CVS Pharmacy
02.2021 - Current

Pharmacy Technician

CVS Pharmacy
10.2017 - 02.2020

Shift Leader

CVS Pharmacy
10.2015 - 09.2017

Bachelor of Arts - Psychology

California State University
Lexis Bourdon