Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lexis MacLean

Browns Mills

Summary

Hands-on accounts receivable manager with experience creating and implementing comprehensive billing and credit policies, preparing and distributing financial reports, and performing reconciliation and analysis duties. Accurate and hardworking with several years of experience in the field. Proficient in industry-standard software tools. Aimed to leverage skills to enhance and contribute to ongoing organizational success.

Overview

7
7
years of professional experience

Work History

AR Supervisor

Comprehensive/Wellsky
Lakewood
01.2023 - Current
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Responded promptly to inquiries from patients or insurance companies regarding bills or payments.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Delegated work to staff, setting priorities and goals.
  • Offered guidance, expertise and support to newly hired and existing staff.
  • Managed day-to-day operations of the billing team including setting goals, assigning tasks.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Discussed job performance problems with employees, identifying causes and issues to find solutions.
  • Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Researched and prepared reports required by management or governmental agencies.
  • Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
  • Distributed or posted financial data to appropriate accounts and prepare simple reconciliations.
  • Reviewed employees' work to check adherence to quality standards and proper procedures.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Prepared documents for auditing purposes including patient account histories, eligibility verifications.

AR Supervisor Assistant

Comprehensive Healthcare
Lakewood
01.2022 - 01.2023
  • Facilitated communication among patients, billing teams, and insurance carriers.
  • Reviewed account information to confirm patient and insurance information is accurate and complete.
  • Reviewed and examined all medical billing tasks regularly for potential errors.
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Monitored accounts receivable reports on a weekly basis to ensure timely payments from insurers.
  • Guided employees in handling difficult or complex problems.
  • Compiled recurring financial data for analysis of revenue cycle efficiency.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Reviewed and authorized check payments and write offs
  • Managing patient funds for multiple facilities

AR Biller

Comprehensive Healthcare Solutions
Lakewood
10.2017 - 01.2022
  • Verified and posted transactions to maintain accounting ledgers.
  • Generated patient fund checks and prepared documents for validation.
  • Ensured historical records were current by updating notes.
  • Communicated with insurance representatives to complete claims processing or resolve problem claims.
  • Completed and submitted appeals for denied claims.
  • Performed weekly/monthly reconciliation of accounts receivable with payment postings on the computer system.
  • Answered customer questions to maintain high satisfaction levels.
  • Participated in workshops, seminars, and training classes to gain stronger education in industry updates and federal regulations.
  • Maintained accurate patient data in electronic health records system.
  • Created monthly aging reports to identify delinquent accounts for review by management team.
  • Generated detailed financial reports for management review.
  • Submitted electronic claims to various insurance carriers.
  • Assisted with collection efforts as needed including contacting patients via phone, mail or email for collection of past due balances due to insurance denials or patient responsibility amounts owed.
  • Developed strong professional rapport with vendors and clients.

Education

Associate of Applied Science - Accounting

Ocean County College
Toms River, NJ

Skills

  • Adaptability
  • Prioritization and Scheduling
  • Effective Communication
  • Effective Multitasking
  • Analytical Problem Solving
  • Trustworthy Team Member
  • AR reporting

Timeline

AR Supervisor

Comprehensive/Wellsky
01.2023 - Current

AR Supervisor Assistant

Comprehensive Healthcare
01.2022 - 01.2023

AR Biller

Comprehensive Healthcare Solutions
10.2017 - 01.2022

Associate of Applied Science - Accounting

Ocean County College

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Lexis MacLean