Lexiss Flores
Lubbock,TX
Summary
Reliable employee seeking this position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
1
1
year of professional experience
Work History
Server/Hostess
Orlando's Italian Restaurants
Lubbock, TX
02.2022 - 06.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Checked identification for minimum age for sale of alcoholic beverages.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Informed servers of newly seated parties for speedy service.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Server/Ice Cream Scooper
Holly Hop Ice Cream Shop
Lubbock, TX
01.2020 - 06.2020
- Kept work area tidy and sanitary, promptly addressing spills and other messes.
- Operated cash register, taking payments and issuing customer receipts.
- Explained ice cream flavors, toppings, sundaes and other frozen concoctions to customers.
- Maintained cleanliness and organization in establishment.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Processed sales transactions for cash, debit and credit purchases.
- Offered samples of new ice cream flavors to customers.
- Monitored amounts of each ice cream flavor and replaced when depleted.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Carried out cash and card transactions quickly and thoughtfully.
- Provided details on seasonal flavor availability, ice cream source, allergens and specials.
- Cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.
- Introduced new menu items, sundae toppings and cone varieties to encourage upselling and add-on purchases.
- Upsold waffle cones and soft pretzels to boost customer purchases.
- Delivered orders to customers at tables promptly after ice cream was scooped to avoid melting.
Youth Summer Camp Event Planner
South Plains Church Of Christ
Santa Fe, NM
07.2021 - 07.2021
- Coordinated with participating vendors during event planning.
- Performed event coordination for larger parties and gatherings.
- Performed face-to-face meetings to finalize contract for services and event details.
- Corresponded with clients to answer questions and resolve issues.
- Arranged transportation, and other day-of-event needs.
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Selected and ordered décor and event materials.
Youth Summer Camp Counselor
South Planes Church Of Christ
Santa Fe, NM
07.2019 - 07.2019
- Worked with children of varying age, interest, skill and developmental levels.
- Led groups of children safely through variety of camp activities.
- Supported children by actively listening and offering encouragement.
- Organized and guided group activities by leading, coaching and participating with campers.
- Implemented camp activities fostering physical, social and emotional growth.
- Participated in meetings to coordinate with other staff on campers' progress, issues and goal achievement.
- Planned painting, drama productions and ceramics in preparation for rainy days or stormy weather.
- Counseled individuals on self-discipline and personal accountability.
- Supervised groups of children in log cabins for sleepaway camp.
- Cared for personal and health needs of disabled campers.
- Walked alongside troubled or homesick campers during day hikes and expeditions.
- Washed dishes, mowed lawns and cleaned toilets in rotation with other volunteers.
- Provided clear instruction to activity and program participants to deliver fun and safety.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
Youth Summer Camp Staff Member
South Planes Church Of Christ
Santa Fe, NM
06.2018 - 06.2018
- Led groups of children safely through variety of camp activities.
- Provided clear instruction to activity and program participants to deliver fun and safety.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Carried out day-day-day duties accurately and efficiently.
- Planned weekly activities
- Transported and escorted program participants to and from activities and on field trips.
Education
High School Diploma -
Home School
Lubbock, TX06.2022
Skills
- Specials Promotion and Upselling
- Team Player
- Menu Memorization and Presentation
- High-Volume Dining
- Food and Beverage Service
- Transactions and Cash Handling
- Able to Lift 30 Pounds
- Customer Service and Rapport
- Warm and Friendly
- Dining Room Cleaning and Upkeep
- Avr: 50WPM Typing Skills
- Experience working With Children
Timeline
Server/Hostess
Orlando's Italian Restaurants
02.2022 - 06.2022
Youth Summer Camp Event Planner
South Plains Church Of Christ
07.2021 - 07.2021
Server/Ice Cream Scooper
Holly Hop Ice Cream Shop
01.2020 - 06.2020
Youth Summer Camp Counselor
South Planes Church Of Christ
07.2019 - 07.2019
Youth Summer Camp Staff Member
South Planes Church Of Christ
06.2018 - 06.2018
High School Diploma -
Home School
Similar Profiles
Bailey SheltonBailey Shelton
Server at Orlando's Italian RestaurantServer at Orlando's Italian Restaurant
Don TomDon Tom
Food Service Worker / Customer Service Cashier at Vanellis Italian RestaurantsFood Service Worker / Customer Service Cashier at Vanellis Italian Restaurants
Justin MasonJustin Mason
Traveling Restaurant Manager at Cristian Pietoso Italian RestaurantsTraveling Restaurant Manager at Cristian Pietoso Italian Restaurants
Barbara FowlksBarbara Fowlks
Senior Coding Specialist II at R1RCMSenior Coding Specialist II at R1RCM
Isaiah CaudilloIsaiah Caudillo
Crew Member at Blazing BouncersCrew Member at Blazing Bouncers