Lex Millan

• Programs developed to assist to create seamless workflow between teams of 20 Design Managers during project development, construction and close out. These include:

1. Client invoice/PO tracking - to better assist in retrieval of proper documentation from the client to have invoices paid within contracted time windows.

2. Construction Administration tracking - to better assist during the construction phase in providing documents to client, consultants, and general contractors. These items include RFIs, Submittals, Contracts, POs, Work Authorizations, Material Samples and Plans.

3. Client vault upload (final plans in CAD/PDF) procedures and methods.

• Kept projects on schedule by managing deadlines adjusting workflows.
• Gathered requirements for ongoing projects and organized details for management use.
• Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
• Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
• Participated in strategic planning for company growth.
• Drafted agendas, recorded minutes and created documents for meetings.

• Coordinate presentations for customers and project members to detail project scope, progress and results.
• Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
• Tracked all hours and expenses to keep project on task and within budgetary parameters.
• Checked compliance of company safety plan and delivered recommendations to address regulatory issues.
• Assist Architects & Clients with pulling permits, scheduling inspections, and creating dialogue between city inspectors to move project forward.
• Process, review, and execute submittals, RFI's for the field and subcontractors.
• Generate, process, and execute change orders for clients and subcontractors.
• Developed and executed training programs for contracts, accounting, and operations departments.

• Process all documentation required to support and ensure successful fast paced construction projects.
• Requesting and processing contracts, insurance documents, issuance of all construction documents/reports.
• Utilizing operating systems with high proficiency such as Sage 300 and Timberscan.
• Coordinate up to fourteen ongoing Ground Up Community projects at a given time and assisted multiple Development Managers at one time.
• Developed systems to track, log, and maintain contracts, insurance documents, and communications to better assist project team throughout daily/weekly tasks.
• Process all invoices, releases and contract items from contractors/on a monthly basis.

• My role revolved around all documentation required to support and ensure successful fast paced construction projects. This includes but is not limited to creation and requesting:

• RFI’s, submittals, construction plans and addendums, contracts, insurance documents, issuance of all construction documents and reports, close and immediate correspondence with clients as required and close outs.
• Utilizing such operating systems with high proficiency such as BidMail, PlanRooms, Kelly Blue Book, Sage 100, AIA Contract Software.
• Coordinate up to twenty-nine ongoing Tentant Improvements and Ground Up construction projects at a given time and assisted up to but limited to five Project Managers in all aspects of construction start up to completion.
• Created detailed systems to track, log, and maintain close out procedures to better assist clients and internal colleagues.
• Assisted in training new Superintendents, Project Coordinators, Bid Coordinators, and office administration with comprehensive training programs to set exceptions of company procedures and job responsibilities.  

• Recruited, trained, hired and developed a well-balanced staff of 60+ employees.
• Kept current on market and product trends along with systematically merchandising to increase profits.
• Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
• Conducted departmental inventories decreasing loss of product by 5 percent per quarter.
• Assessed training needs through surveys, interviews with employees, focus groups and consultation with fellow managers and assumed ownership of all training program initiatives.
• Provided employees with timely evaluations based on performance and results. Maintained the overall quality and day-to-day operations of the establishment including scheduling and payroll.

• Recruited, trained, hired and developed a well-balanced staff of 10-25 employees depending on seasons.
• Provided employees with timely evaluations based on performance and results.
• Maintained the overall quality and day-to-day operations of the establishment including scheduling and payroll.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Protected store from loss or theft by setting and enforcing clear security policies.