Lexus Harris
Stokes,NC
Summary
Motivated Office Administrator with 7 years of experience offering office support in the Auto industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
7
7
years of professional experience
Work History
Office Administrator
Dixon and Speight Service Center and Auto Sales
Greenville, NC
08.2016 - Current
- Created memos, letters and other documents, fostering internal and external communication.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Processed financial documents, contracts, expense reports and invoices.
- Monitored office equipment maintenance contracts ensuring all equipment is serviced regularly according to manufacturer's guidelines.
- Created and managed budgets for travel, training and teambuilding activities.
- Greeted visitors warmly, handled inquiries and provided general information about the company.
- Filtered emails based on importance and escalated issues to leadership.
- Coordinated and directed organization's financial and budget activities to fund operations, maximize investments and increase efficiency.
- Assigned work and monitored performance of project personnel.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Replenished office supplies, placing new orders for restocking to maintain inventory.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Reviewed completed work to verify consistency, quality and conformance.
- Organized and maintained filing systems, including electronic databases and records.
- Prepared special reports by collecting, analyzing and summarizing information from various sources.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Coordinated and managed daily administrative operations of the office.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Used specialized accounting software to debit, credit and total accounts on computer spreadsheets and databases.
- Checked figures, postings and documents for correct entry, mathematical accuracy, and proper codes.
- Processed invoices on a timely basis according to established procedures.
- Collaborated with others to discuss new opportunities.
Education
High School Diploma -
Beargrass Charter School
Beargrass Nc 06-2016
Skills
- Payroll Administration
- Customer Engagement
- Operations Management
- Telephone Reception
- Administrative Support
- Database Entry
- Office Management
- Budget Support
Timeline
Office Administrator
Dixon and Speight Service Center and Auto Sales
08.2016 - Current
High School Diploma -
Beargrass Charter School
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