Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

LEXUS MCELROY

Katy,TX

Summary

Highly motivated and results-driven professional with a strong background in Supplychain and customer service. Proven track record of exceeding targets and delivering exceptional customer service experiences. Detailed-oriented and organized, adept at managing multiple priorities and meeting deadlines.

Overview

12
12
years of professional experience

Work History

Craftsman

Brock Group
Pasadena, TX
01.2023 - Current
  • Maintained neat and clean tools, machinery and work areas.
  • Operated in compliance with company policies, safety guidelines and requirements.
  • Joined components together to form completed units using glue, dowels, nails, screws and clamps.
  • Shaped metal materials using anvils, blocks and hand tools.
  • Selected crafting materials based on strength, size, malleability, color, texture and other characteristics.
  • Removed imperfections and polished surfaces.
  • Cleaned and smoothed surfaces prior to painting.
  • Mixed paints and solutions and monitored consistencies.

Draft Technician

Silver Eagle Distributors Houston, LLC
Houston, TX
09.2019 - 01.2023
  • Managed quality control and maintained high level of customer satisfaction.
  • Used bolts, rivets and screws to fasten parts.
  • Cleaned, maintained and properly stocked company vehicle to prepare for required duties.
  • Service beer or air lines to make sure all product is working effectively.
  • Push chemical solution through beer lines to ensure no buildup or yeast is stopping the beer from pouring or tasting badly

Merchandiser Specialist

Coca Cola South West Beverages Distribution Center
Houston, TX
04.2018 - 09.2019
  • Monitored stock to maintain sufficient quantity of featured product.
  • Displayed appropriate signage for products and sales promotions.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Scanned shelves and product cases for expired stock to discard outdated items.
  • Received incoming product deliveries and relocated to storage shelves, coolers, or bins.

Warehouse Logistics

Amazon hub
Houston, TX
02.2017 - 04.2018
  • Prepared inventory for shipment by attaching tags and labels.
  • Consistently met company and department objectives within budget and time constraints.
  • Created and enforced policies and procedures for entire logistics team.
  • Developed and documented standard and emergency operating procedures for receiving and shipping products or materials.
  • Examined expenditures to develop plans and budgets for increasing profits or improving services.

Dietary Aide

Houston Methodist West Hospital
Houston, TX
05.2015 - 06.2017
  • Served specific meals to patients with special dietary needs.
  • Helped with meal prep for daily meals, following strict sanitation and food handling guidelines
  • Set up trays and food service carts to deliver food to residents.
  • Followed dietary procedures in accordance with established policies.
  • Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment.
  • Delivered snacks to nurse station for distribution to specific residents.

Logistics Associate

FedEx Ground
Houston, TX
03.2013 - 03.2015
  • Relayed information between drivers and recipients regarding ETA and potential delays.
  • Managed paperwork and necessary information required for client shipments.
  • Collaborated with warehouse and other entities to coordinate physical movement of products between internal sites.
  • Logged, processed and followed up on merchandise authorization shipments in databases.
  • Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations.

Customer Service Representative

Reliant Energy
Houston, TX
02.2011 - 03.2013
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Answered inbound calls, chats and emails to facilitate customer service.

Education

High School Diploma -

Evan E Worthing High School
Houston, TX
06.2011

Skills

  • System installations
  • Hand and power tools
  • Team building
  • People skills
  • Team management
  • Friendly, positive attitude
  • Decision-making
  • Supervision & leadership
  • Computer skills
  • Data management
  • Troubleshooting
  • Analytical

Languages

English
Full Professional

Timeline

Craftsman

Brock Group
01.2023 - Current

Draft Technician

Silver Eagle Distributors Houston, LLC
09.2019 - 01.2023

Merchandiser Specialist

Coca Cola South West Beverages Distribution Center
04.2018 - 09.2019

Warehouse Logistics

Amazon hub
02.2017 - 04.2018

Dietary Aide

Houston Methodist West Hospital
05.2015 - 06.2017

Logistics Associate

FedEx Ground
03.2013 - 03.2015

Customer Service Representative

Reliant Energy
02.2011 - 03.2013

High School Diploma -

Evan E Worthing High School
LEXUS MCELROY