Lexus Miley
Saint Petersburg
Summary
Well-rounded professional backed by patient care, financial counseling, and customer service experience. Able to provide administrative support and function as the primary interface between the patient and the provider. Facilitate the efficient flow of patients while remaining focused on managing priorities and ensuring patient confidentiality. Flexible: Adapt to new challenges and ideas and able to develop rapport with diverse populations. Team-Oriented: Motivate to create a collaborative and respectful environment. Customer Service: Regarded as a natural people person with strong interpersonal communication skills. Well-Organized: Manage time and priorities in multi-task environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Teaching Assistant
Lutheran Services Florida
Largo
03.2024 - Current
Certified Nursing Assistant / Med Tech
Wickshire Countryside
Saint Petersburg
09.2020 - Current
- Attend to the individual needs of elderly patients including assistance with grooming, oral hygiene, feeding, incontinent care, colostomy care, prosthetic appliances, transferring, ambulation, and range of motion.
- Communicate and interact effectively and tactfully with patients, visitors, families, peers, and supervisory staff.
- Complete various tasks assigned by supervisory staff, including checking vital signs, weighing residents, applying creams and ointments, and collecting specimens.
- Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses via PointClickCare Cloud-Based Healthcare Software.
- Make outbound phone calls for prescription refills and train new hires.
Daycare Teacher
Spout Academy
St. Petersburg
07.2023 - 02.2024
- Care for children in a compassionate and professional manner, encourage growth and development of each child, and plan and implement appropriate classroom activities.
- Work in partnership with parents to assess child needs and to set goals.
- Maintain and update data and adhere to performance and licensing standards.
Financial Counselor
Evera Health
Pinellas Park
02.2023 - 07.2023
- Checked patients in and out, brought delinquent patient accounts current, and confirmed appointments.
- Planned, organized, and implemented financial counseling services to patients and families.
- Made financial arrangements for patients without insurance or with inadequate insurance coverage.
- Processed referrals for patients from physicians.
Home Health Aide
Harmony Home Health
Saint Petersburg
06.2017 - 09.2020
- Provided in-home personal care services to elderly clients based on established care plans.
- Took vital signs, monitored intake and output, and maintained HIPAA compliance.
- Assisted with activities of daily living – mobility, personal hygiene, and feeding.
- Kept household clean and organized, ran errands, and prepared and served meals.
- Documented services provided, patient condition, and changes in patient behavior.
- Respected patient’s privacy and maintained confidentiality.
Education
Associate of Science - Nursing
Galen College of Nursing
Louisville, KY03-2027
Associate of Science Degree - Health Sciences – Medical Administrative Assistant
Ultimate Medical Academy
01.2022
High School Diploma -
Gibbs High School
01.2017
HIPAA Essentials for Healthcare Professionals Certificate -
Ultimate Medical Academy
Skills
- Medical Administrative Assistant
- Medical Office
- Medical Terminology
- HIPAA Compliance
- Took vital signs
- Patient Processing
- Medicare
- Medicaid
- Medical Records
- CMS 1500 Claim Form
- Patient care
- Vital signs monitoring
- Electronic health records
- Healthcare compliance
- Team collaboration
- Time management
- Lifting and transferring
- Bathing assistance
- Compassion and empathy
- Patient hygiene assistance
- Toileting assistance
- HIPAA compliance
- End-of-life care
- Medication administration
Certification
- State of Florida Certified Nursing Assistant, #CNA390039
- Certified Home Health Aide, #RN2038612, Southern Tech
Attributes
- Flexible: Adapt to new challenges and ideas and able to develop rapport with diverse populations.
- Team-Oriented: Motivate to create a collaborative and respectful environment.
- Customer Service: Regarded as a natural people person with strong interpersonal communication skills.
- Well-Organized: Manage time and priorities in multi-task environments.
Key Qualifications
- Medical Administrative Assistant
- Medical Office
- Medical Terminology
- HIPAA Compliance
- Took vital signs
- Patient Processing
- Medicare
- Medicaid
- Medical Records
- CMS 1500 Claim Form
Languages
English
Full Professional
Timeline
Teaching Assistant
Lutheran Services Florida
03.2024 - Current
Daycare Teacher
Spout Academy
07.2023 - 02.2024
Financial Counselor
Evera Health
02.2023 - 07.2023
Certified Nursing Assistant / Med Tech
Wickshire Countryside
09.2020 - Current
Home Health Aide
Harmony Home Health
06.2017 - 09.2020
Associate of Science - Nursing
Galen College of Nursing
Associate of Science Degree - Health Sciences – Medical Administrative Assistant
Ultimate Medical Academy
High School Diploma -
Gibbs High School
HIPAA Essentials for Healthcare Professionals Certificate -
Ultimate Medical Academy
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