Lexus Nelson
Tulsa,OK
Summary
Friendly and reliable employee dedicated to meeting customer needs. Known for patience and compassion, striving to provide excellent customer service. Motivated by the opportunity to make a positive impact, committed to ensuring a positive experience for all individuals served.
Overview
8
8
years of professional experience
Work History
Content Moderator
Alorica
2023.05 - Current
- Maintained a high level of accuracy in identifying and flagging prohibited materials, resulting in improved site quality.
- Enhanced user experience by diligently monitoring and removing inappropriate content from the platform.
- Increased overall platform safety by proactively identifying trends or patterns in harmful or abusive content.
- Improved internal communication by providing constructive feedback on content moderation tools and systems to the development team.
Gymnastics Coach
Kokokahi Gymnastics Team
2022.09 - 2023.04
- Coached toddlers, preschoolers, and elementary kids
- Made lesson plans and led the group in warm-up stretches
- Taught basic gymnastics skills in a fun fitness-oriented atmosphere
- Ensured the safety and well-being of each child and helped build their confidence.
Delivery driver
Uber eats
2021.08 - 2022.07
- Completed food deliveries in a timely manner
- Provided quality service to the customers to ensure they were pleased.
Cashier
Ross
2020.11 - 2021.03
- Provided customers with fast service by ringing up their purchases
- Kept the store clean and organized
- Pointed customers in the right direction when looking for merchandise.
Server
Legend Senior Living
2020.01 - 2020.10
- Kept residents happy and comfortable with a five star dining experience.
Sales Associate
Kohls
2018.06 - 2020.01
- Helped keep the store merchandise clean and organized, while answering phone calls, assisting customers with any questions or concerns, and backing up the store registers if needed.
Server
Applebees
2016.05 - 2018.02
- Greeted guests and notified them of daily specials, took food and drink orders, operated POS terminals to input orders, satisfied guests by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Education
Pharmacy Technician -
Medcerts
Honolulu, HI05.2023
Physical Therapy Assistant -
Kapi’olani Community College
Honolulu, HI01.2021
Physical Therapy Assistant -
Tulsa Community College
Tulsa, OK12.2018
Cosmetology License -
Tulsa Technology Center
Broken Arrow, OK05.2017
High School Diploma -
Union High School
Tulsa, OK05.2017
Skills
- Customer service
- Point of Sale (POS) system operations
- Excellent communication skills
- Money handling
- Reliable and punctual
- Multitasking
- Product knowledge
- Positivity and enthusiasm
- Conflict resolution
- Time management
- People skills
- Computer skills
Timeline
Content Moderator
Alorica
2023.05 - Current
Gymnastics Coach
Kokokahi Gymnastics Team
2022.09 - 2023.04
Delivery driver
Uber eats
2021.08 - 2022.07
Cashier
Ross
2020.11 - 2021.03
Server
Legend Senior Living
2020.01 - 2020.10
Sales Associate
Kohls
2018.06 - 2020.01
Server
Applebees
2016.05 - 2018.02
Pharmacy Technician -
Medcerts
Physical Therapy Assistant -
Kapi’olani Community College
Physical Therapy Assistant -
Tulsa Community College
Cosmetology License -
Tulsa Technology Center
High School Diploma -
Union High School
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