Lexus Norris
SANANGELO,TX
Summary
Results-driven Executive Leader experienced in managing correctional environments and ensuring safety within facilities. Cultivated respect and compliance among challenging populations through strong leadership and conflict resolution skills. Demonstrated expertise in firearms handling and restraint techniques, contributing to enhanced security measures.
Overview
11
11
years of professional experience
Work History
Correctional officer
Eden Detention Center
06.2024 - Current
- Monitored daily activities of up to [130] inmates to ensure safety, order, and compliance with institutional policies.
- Conducted routine and random cell inspections to detect contraband, enforcing security regulations and enhancing overall facility safety.
- Responded promptly and effectively to incidents, including fights, medical emergencies, and security breaches.
- Supervised inmate movements within the facility and during external transfers, maintaining accountability and control.
- Prepared detailed reports on inmate behavior and incidents, aiding administrative and legal processes for accountability.
- Enforced rules and disciplinary procedures with fairness, consistency, and a focus on rehabilitation.
- Prepared detailed reports on inmate behavior, incidents, and rule violations for administrative and legal use.
- Collaborated with medical, mental health, and administrative staff to ensure inmate well-being, facilitating compliance with institutional standards.
Direct Support Provider
State School Support Living Center
08.2023 - 04.2024
- Provided compassionate care to residents in a supportive environment.
- Supported residents in daily activities, enhancing their independence in bathing, dressing, grooming, feeding, and mobility.
- Facilitated development of daily living skills in residents, promoting independence in personal hygiene, cooking, and housekeeping.
- Monitored residents' health and assisted with medication administration, ensuring adherence to care plans under supervision.
- Provide support in implementing individualized care plans and goals for each resident.
- Strong communication and interpersonal skills.
- Ability to handle challenging behaviors and remain calm in stressful situations.
Dasher
Door Dash Delivery Driver
02.2023 - 05.2023
- Order Pickup & Delivery.:
- Accepted delivery requests via DoorDash app, facilitating timely order fulfillment.
- Deliver orders to customers promptly, following GPS directions and customer instructions.
- Ensured completeness and accuracy of orders, enhancing customer satisfaction through careful packing.
- Delivered orders promptly, utilizing GPS for efficient navigation and adherence to customer instructions.
- Skills:
- Strong time management and organizational skills.
- Ability to navigate using GPS or map applications.
- Customer-focused with strong communication and problem-solving abilities.
Store Manager
Dollar Tree / Family Dollar
San Angelo, TX
05.2015 - 02.2022
- Leadership & Team Management:
- Recruited, trained, and mentored staff to build a high-performing team.
- Lead by example to provide excellent customer service.
- Schedule employees to ensure optimal staffing levels.
- Conducted performance evaluations and provided constructive feedback to enhance staff skills.
- Fostered positive work environment and promoted teamwork to improve morale.
- Strong problem-solving skills with a customer-oriented approach.
- Proficiency in inventory management software and Microsoft Office Suite.
Education
High School Graduate -
Lake view High School
Skills
- Inventory control
- Point of sale
- Budget management
- Facility operations
- Incident reporting
- Rule enforcement
- Team coordination
- Crisis intervention
- Conflict resolution
- Decision making
- Problem solving
- Clear communication
- Situational awareness
- Professional conduct
- Visual merchandising
- Conflict resolution
- Problem solving
Timeline
Correctional officer
Eden Detention Center
06.2024 - Current
Direct Support Provider
State School Support Living Center
08.2023 - 04.2024
Dasher
Door Dash Delivery Driver
02.2023 - 05.2023
Store Manager
Dollar Tree / Family Dollar
05.2015 - 02.2022
High School Graduate -
Lake view High School