LEXUS SATTERFIELD
Baltimore,MD
Summary
Results-driven and customer-focused Restaurant Manager with 4 years of experience leading high-volume dining establishments. Proven ability to drive profitability, maintain high standards of food and quality service, and lead and develop successful teams. Skilled in cost control, vendor negotiations, inventory management, and health and safety compliance. Passionate about creating exceptional guest experiences and fostering a positive workplace culture.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Assistant Restaurant Manager
Eggspectation
11.2025 - Current
- Set and enforced performance and service standards, enhancing customer satisfaction and ensuring a consistent, high-quality environment.
- Ensured compliance with alcohol service and safety regulations, maintaining a secure and welcoming environment.
- Managed weekly liquor orders, ensuring accurate quantities and timely restocking of inventory.
- Created and maintained employee schedules, optimizing staffing levels for efficient daily operations.
- Conducted monthly inventory counts, ensuring accurate inventory records and availability of necessary supplies.
Assistant Restaurant Manager
Atlas Restaurant Group: Watershed/Italian Disco/Elk Room/Monarque/Tagliata
02.2022 - 10.2025
- Led pre-shift meetings to align team on menu updates, daily specials, and service priorities.
- Oversaw daily opening and closing procedures, cash reconciliation, and end-of-shift reports.
- Facilitated onboarding and training for new hires on systems and restaurant policies to enhance team integration.
- Assisted in onboarding new hires and training them on systems and restaurant policies.
- Developed schedules and tracked billable hours for 20+ employees using Restaurant 365 software to optimize staffing.
- Conducted inventory monthly, lowering liquor cost to under 19%.
Personal Injury Lawyers
Blondell Miller and Schuler
02.2022 - 08.2022
- Executed clerical and administrative duties to support office operations.
- Assisted attorneys with cases, prepared and performed court filings. I also conducted legal research and looked over similar cases that were previously won.
- Consulted with clients, witnesses, and lawyers to define and document case details.
- Supported attorneys by preparing court filings and conducting legal research on successful similar cases to strengthen case arguments.
- Organized and executed court calendar with daily cases and attorneys’ meetings.
- Interviewed witnesses and gathered photographs, documents, and evidence to build comprehensive case files.
- Assisted legal team with case preparations and research.
Bar Manager
Vida Taco Bar
07.2019 - 01.2022
- Achieved staff results through clear communication of job expectations, effective planning, and ongoing monitoring and appraisal of performance.
- Manages bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
- Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
- Ensured quality service by enforcing standards, resolving customer service issues, and recommending improvements to enhance service delivery.
- Perform all duties in a professional manner which promotes the image, growth, profitability, and success of the company.
Education
Bachelor of Science - Criminal Justice
University of Baltimore
01-2020
Skills
- Guest experience
- Labor scheduling
- Shift management
- Customer experience management
- Staff training
- Cost control
- Performance management
- Team leadership
- Profit & Loss analysis
- Revenue growth strategies
- Employee training
Certification
Adobe Acrobat Pro for Business and Legal Professionals, Certified Paralegal (CP), Training for Intervention Procedures (TIPS), Certified Food Service Manager, ServSafe Certified
Timeline
Assistant Restaurant Manager
Eggspectation
11.2025 - Current
Assistant Restaurant Manager
Atlas Restaurant Group: Watershed/Italian Disco/Elk Room/Monarque/Tagliata
02.2022 - 10.2025
Personal Injury Lawyers
Blondell Miller and Schuler
02.2022 - 08.2022
Bar Manager
Vida Taco Bar
07.2019 - 01.2022
Bachelor of Science - Criminal Justice
University of Baltimore