Lexus Thompson
Charlotte,NC
Summary
Hardworking and enthusiastic Cook 1 trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Cook 1
CaroMont Regional Medical Center, Gaston Memorial Hospital
02.2022 - Current
- Maintained food safety and sanitation standards.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Prepare at least 250 plates for patients
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared and served various food items in fast-paced environment.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Cabin Cleaner
Jet Stream Ground Services
08.2021 - 01.2022
- Adapted quickly to changing priorities based on flight schedules or unforeseen circumstances affecting assigned tasks or aircraft availability.
- Demonstrated strong time management skills to complete tasks promptly without compromising quality.
- Maintained accurate documentation of performed work and completed tasks.
- Promoted positive image of airline by maintaining pristine cabin conditions and addressing any discrepancies immediately.
- Conducted security searches under seats and in compartments to locate misplaced or unauthorized items.
- Collaborated with crew members to ensure all passenger needs were met before, during, and after flights.
- Streamlined workflow processes for at least 10 times while maintaining high standard of cleanliness throughout each aircraft cabin.
- Maintained, cleaned and sanitized interior of aircraft.
- Safely used chemicals and other cleaning equipment.
Server/host
Wild Wings Cafe
04.2021 - 08.2021
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Checked guests' identification before serving alcoholic beverages.
Deli Associate
Walmart
11.2019 - 06.2020
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Handled customer complaints professionally and efficiently, resolving issues to satisfaction of both customer and management.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Created appealing food arrangements for party trays and specialized orders.
- Maintain clean and organized workspace, ensuring compliance with health and safety regulations.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples, and response to particular requests.
- Greeted customers at counter to fulfill requests and answer questions.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Cashier
Wendy's
09.2018 - 11.2019
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Maintain balanced cash drawer, ensuring accurate accounting at end of each shift.
- Performed cash, card and check transactions to complete customer purchases.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Built relationships with customers to encourage repeat business.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Education
High School Diploma -
Ashbrook High School
Gastonia, NC06.2016
Skills
- Food Plating
- Strong attention to safe food handling procedures
- Ticket Time Monitoring
- Team Leadership
- Performance Improvement
- Cleaning and sanitization
- Works Well Under Pressure
- Safe Food Handling
- Multitasking and Organization
- Teamwork and Collaboration
Timeline
Cook 1
CaroMont Regional Medical Center, Gaston Memorial Hospital
02.2022 - Current
Cabin Cleaner
Jet Stream Ground Services
08.2021 - 01.2022
Server/host
Wild Wings Cafe
04.2021 - 08.2021
Deli Associate
Walmart
11.2019 - 06.2020
Cashier
Wendy's
09.2018 - 11.2019
High School Diploma -
Ashbrook High School