Lexus Celine VanScoy-Fisher
New Haven,IN
Summary
Experienced allergy RMA adept at diagnosing and managing diverse allergic conditions and immune disorders. Excels in advanced diagnostic techniques and custom treatment planning, significantly enhancing patient quality of life. Proven track record of effective symptom management and addressing underlying causes of allergies and immunodeficiency's, with a commitment to continuous research and education in the field.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Allergy RMA
Ent Associates
Fort Wayne, IN
07.2024 - Current
- Assessed current conditions by evaluating patient histories and conducting physical examinations.
- Performed desensitization procedures to help patients become accustomed to allergens and reduce symptoms.
- Ordered skin and IgE RAST tests to identify possible allergens.
- Educated patients about conditions and provided information about potential treatments to assist with making appropriate medical decisions.
- Administered allergen immunotherapy and immunoglobulin therapy to treat immune conditions.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Educated patients and families on health care needs, conditions, and options.
- Utilized electronic health record systems to document patient information accurately.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Conducted allergy skin tests and interpreted results to diagnose allergic reactions.
Phone Nurse
Forefront Dermatology
Fort Wayne, IN
02.2023 - 06.2024
- Compiled information from patients and caregivers or family members to identify care concerns.
- Established strong work network by building professional relationships with physicians and fellow employees.
- Provided support to patients regarding insurance coverage, payment plans, and other financial matters.
- Processed referrals from primary care providers for specialist consultations or treatments.
- Troubleshot and resolved complex customer service issues to enhance patient and family experience.
- Addressed and resolved patient concerns and complaints in a timely and empathetic manner.
- Coordinated with insurance companies to confirm patient coverage and process claims.
- Conducted periodic reviews of prescriptions to ensure accuracy, appropriateness, effectiveness and cost-effectiveness of therapies.
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Managed appointment cancellations and rescheduling, minimizing gaps in physicians' schedules.
- Checked with doctors for availability.
Emergency Room Technician
Goshen Hospital
Goshen, IN
08.2021 - 11.2022
- Transported patients from the ER to other departments or units throughout the hospital as needed.
- Collected blood samples for lab analysis to diagnose disease or screen for health problems.
- Administered oxygen therapy, nebulizer treatments, wound dressings and splinting and casting per physician orders.
- Offered information, support and comfort to patient families.
- Monitored health and well-being of clients and reported significant health changes.
- Provided patient care by taking vital signs, inserting IVs, drawing blood and administering medications.
- Stocked and replenished patient care areas with appropriate supplies.
- Greeted, guided and offered assistance to patients and visitors.
- Built strong and trusting rapport with clients and loved ones.
- Restocked supplies and cleaned equipment between patients.
- Applied and educated patients on orthopedic devices like crutch walking.
- Educated patients about their condition and treatment options upon discharge from the ER.
- Facilitated communication patients, visitors, nurses, physicians and other hospital personnel.
- Triaged patients to award priority to patients with more severe complications.
- Assisted physicians with procedures such as intubations, chest tube insertions and central line placements.
- Responded to cardiac monitor alarms and other codes requiring immediate response.
- Assisted administrative departments with paperwork, errands and other clerical duties.
- Supported nursing staff in day-to-day operations.
- Collaborated with healthcare teams to determine needs and support daily objectives.
- Completed documentation for each patient encounter accurately and within established timeframes.
- Took patients' vital signs, collected medical specimens and updated information in patient charts.
ENT/Allergy/Audiology Medical Assistant
Beacon Health System Memorial Hospital
Elkhart, IN
08.2019 - 12.2021
- Measured vital signs and took medical histories to prepare patients for examination.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Cleaned and maintained medical equipment following procedures and standards.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Organized patient charts before each day's clinic sessions began.
- Collected samples from patients for laboratory testing purposes.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Translated medical jargon and abbreviations into expanded forms to promote accuracy of patient and health care facility records.
- Communicated effectively with staff members across departments to ensure that all necessary paperwork is completed correctly and promptly.
- Managed and organized medical documents to ensure easy access for healthcare providers.
- Compiled referrals for specialist appointments with appropriate documentation attached.
- Entered laboratory and radiology results into electronic medical records (EMR) systems.
- Followed all Medicare, Medicaid, HIPAA and private insurance regulations and requirements.
- Reviewed and processed prior authorization requests for medical procedures and medications according to established guidelines.
- Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
- Monitored changes in insurance policies and guidelines to ensure compliance with prior authorization processes.
- Transcribed verbal information into written documents with accuracy.
- Assisted healthcare providers with appeals for denied authorizations, including gathering additional information and documentation.
Education
Bachelors in Healthcare Administration - Healthcare
Southern New Hampshire University
Hooksett, NH06-2025
Associates of Medical Assistant - Healthcare
Ross Medical Education Center
Granger, IN01-2021
Skills
- Continuous professional development
- Occupational allergy handling
- Allergic reaction management
- Immunology
- Insect sting allergies
- Allergy prevention education
- Drug allergy evaluation
- Multidisciplinary collaboration
- Patient-centered care
- Diagnostic testing proficiency
- Pulmonary function testing
- Immunotherapy expertise
- Allergen identification
- Medical coding proficiency
- Pediatric allergy care
- Sinusitis treatment
- Eczema management
- Electronic medical records
- Environmental allergy treatment
- Intake documentation
- Calendar coordination
- Schedule organization
- Patient registration
- Scheduling
- Daily timekeeping
- Deadline oriented
- Staff coordination
- Office management
- Personnel management
- Experience performing clerical duties
- Customer engagement and support
- Confidentiality requirements
- Strong work ethic
- Insurance verification
- Benefit eligibility management
- Office administration
- Authorizations
- Basic medical terminology
- Medical coding
- Retro-authorizations
- Insurance authorization
- Patient scheduling
- Cover determination requests
- Patient insurance authorizations
- Data entry proficiency
- Benefit coverage
- HIPAA compliance
- Co-payment collection
- Electronic records management
- Electronic refill request processing
Certification
- CPR
- CNA
- RMA
Accomplishments
- Employee of the month
Timeline
Allergy RMA
Ent Associates
07.2024 - Current
Phone Nurse
Forefront Dermatology
02.2023 - 06.2024
Emergency Room Technician
Goshen Hospital
08.2021 - 11.2022
ENT/Allergy/Audiology Medical Assistant
Beacon Health System Memorial Hospital
08.2019 - 12.2021
Bachelors in Healthcare Administration - Healthcare
Southern New Hampshire University
Associates of Medical Assistant - Healthcare
Ross Medical Education Center
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