Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Alexis Echols

Florence ,SC

Summary

Dynamic and detail-oriented Medical Scribe at Scribe America, adept at enhancing clinical productivity through real-time documentation and HIPAA compliance. Proven ability to manage high-pressure situations and foster teamwork, while excelling in electronic health records management and communication. Recognized for reducing physician workload and improving patient care efficiency.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Medical Scribe

Scribe America
04.2025 - Current
  • Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
  • Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
  • Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
  • Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
  • Reduced physician workload by taking on additional administrative tasks as needed, such as retrieving laboratory results and organizing patient files.
  • Stayed on top of current patient loads to facilitate efficient and organized workflow.

Customer Service Representative

K12
03.2023 - 04.2025
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Maintained detailed records of customer interactions, contributing to comprehensive database for future reference.

Apparel Team Lead

Walmart
01.2021 - 03.2023
  • Managed daily operations, including opening and closing procedures, cash handling, and employee scheduling.
  • Followed company work processes to receive, open and unpack boxes, cartons and totes, stock merchandise, restock and rotate merchandise on shelves and build merchandise displays.
  • Provided superior customer service leadership by greeting and assisting customers.
  • Fostered a positive work environment by consistently recognizing exceptional performance within the apparel department.
  • Led team meetings regularly to discuss sales targets, review progress toward goals, and share best practices among colleagues.
  • Opened and closed store under specific direction of store manager.
  • Operated cash register and scanner to itemize and total customers' purchases, collect payment from customers and make change and bag merchandise.
  • Implemented loss prevention strategies to minimize shrinkage, resulting in reduced inventory discrepancies and increased profitability.
  • Boosted sales performance through regular team training sessions on effective selling techniques and product features.

Education

Nursing

West Florence High School
Florence Sc
05-2027

Skills

  • Strong communication skills
  • Adaptability in Fast-paced environments
  • Documentation skills
  • Continuous learning mindset
  • Team collaboration strength
  • Medical transcription
  • Chart organization
  • Medical abbreviations
  • HIPAA compliance
  • Documentation
  • Electronic health records management
  • EMR / EHR
  • HIPAA requirements
  • Time management
  • Analytical thinking
  • Organization skills
  • Multitasking Abilities
  • Teamwork
  • Problem-solving skills
  • Attention to detail
  • Problem-solving abilities
  • Multitasking ability
  • Reliability
  • Excellent communication
  • Organizational skills

Certification

  • CMA - Certified Medication Aide

Timeline

Medical Scribe

Scribe America
04.2025 - Current

Customer Service Representative

K12
03.2023 - 04.2025

Apparel Team Lead

Walmart
01.2021 - 03.2023

Nursing

West Florence High School

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Alexis Echols