Lexxi Crammer
Mobile
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Barneys Service Center
09.2023 - 12.2024
- Responded to customer requests for products, services, and company information.
- Filled invoices
- Answered phones
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Processed credit cards payments
- Handled all daily banking
Beauty Advisor
Ulta
02.2023 - 09.2023
- Maintained counter and display areas for cleanliness and organization.
- Processed payments, entering sales in register for prompt customer service.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Helped customers find products or something close to what they were coming in for
- Stocked inventory
- Answered phone calls and processed orders over phone
- Handled online order
Key Holder
Salon Centric
07.2022 - 02.2023
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to apply for the store credit card
- Helped the store meet its goals for every month
- Stocking shelves and overstock
- All online orders over the phone and through UPS
- Accepting inventory and placing orders for inventory
- Kept track of all inventory through our systems
Education
High School Diploma -
Howell High School
Farmingdale, NJ06-2022
Cosmetology
Monmouth County Vocational School
Freehold06-2022
Skills
- Store maintenance
- Multi-task management
- Shipping procedures
- Service upselling
- Front Desk Management
- Maintaining cleanliness
Timeline
Customer Service Representative
Barneys Service Center
09.2023 - 12.2024
Beauty Advisor
Ulta
02.2023 - 09.2023
Key Holder
Salon Centric
07.2022 - 02.2023
High School Diploma -
Howell High School
Cosmetology
Monmouth County Vocational School
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