Summary
Overview
Work History
Education
Skills
Awards and Acknowledgments
Timeline
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Lexxus Nelson

Orange,CA

Summary

Experienced hospitality professional with a passion for delivering exceptional customer service and ensuring utmost satisfaction. Thrives in fast-paced environments, consistently meeting changing needs while maintaining a strong focus on teamwork and adaptability. Proven ability to manage multiple tasks, handle customer inquiries, and maintain a clean and organized workspace. Known for reliability and results-driven approach, always approaching tasks with a positive attitude and excellent communication skills.

Overview

6
6
years of professional experience

Work History

Family Nanny

Karen Jordan
05.2024 - 08.2024
  • Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
  • Played games, worked on puzzles, and read books to young children.
  • Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
  • Involved children in caring for household pets and chores.
  • Monitored children's use of technology, ensuring healthy balance of screen time and physical activity.
  • Transported children to and from school, medical appointments and extra-curricular activities.
  • Monitored children's play activities to verify safety.

Server and Hostess

Selma's Chicago Pizzeria
08.2021 - 08.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Bikini Barista

Bikini Beans Espresso
01.2024 - 04.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

File Clerk

Rehab Alliance
06.2020 - 06.2022
  • Assistant to Front Office Coordinator
  • Assisted with document scanning and imaging projects to support accurate file back-up.
  • Identified and corrected inconsistencies in filing systems for increased accuracy.

Babysitter

The Mistry Family
01.2019 - 02.2021
  • Cared for two young boys ages 4 and 9 during parents' scheduled absences in the evenings
  • Ensured children were bathed, fed, and in bed prior to parents' returning in the evening
  • Created innovative and educational games
  • Cleaned and organized house when necessary
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.

Education

Forensic Psychology

Arizona State University
Tempe
06.2027

Skills

  • Customer service
  • Time management
  • Leadership
  • Communication skills
  • Infant care experience
  • Meal Preparation
  • High-volume dining
  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Opening and closing duties

Awards and Acknowledgments

  • Academic and Achievement Presidential Award
  • Academic Honor Roll from 2017-Present
  • Peer Assistant Leadership (PAL)
  • Associative Student Body (ASB)
  • Lion's Heart Volunteer Work and Vice President of group
  • Valedictorian at graduating high school

Timeline

Family Nanny

Karen Jordan
05.2024 - 08.2024

Bikini Barista

Bikini Beans Espresso
01.2024 - 04.2024

Server and Hostess

Selma's Chicago Pizzeria
08.2021 - 08.2024

File Clerk

Rehab Alliance
06.2020 - 06.2022

Babysitter

The Mistry Family
01.2019 - 02.2021

Forensic Psychology

Arizona State University

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Lexxus Nelson