Alexis D Alexander
Baytown,TX
Summary
Friendly, enthusiastic, and customer-focused individual seeking an entry-level Flight Attendant position with Southwest Airlines. Passionate about providing excellent service, ensuring passenger safety, and creating memorable travel experiences. Eager to bring a positive attitude, strong communication skills, and a commitment to teamwork to the skies.
Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist/Data entry
MRC Global, Addison group
08.2021 - Current
- Greeted and checked in guests, handled reservations, phone calls, and emails.
- Managed guest issues with professionalism and empathy.
- Worked varied shifts, including some holidays, and some weekends.
- Preformed very professional, boosting guest satisfaction and revenue.
- Contract
- Developed strong working relationships with team members, fostering a positive work environment.
Bartender/ Customer Service Associate
Toyota center, House of blues, Ojos Locos Trainee, Private events
05.2017 - Current
- Delivered fast, friendly service in a high-volume environment.
- Resolved customer concerns quickly and courteously.
- Maintained cleanliness and safety standards per company policy.
- Frequently recognized for positive attitude and customer compliments.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
Biology
Texas Southern University
01.2015
Associates of applied science - Biology
Lee College
Baytown, TX06.2025
Skills
- Outstanding communication & interpersonal skills
- Quick thinker with calm demeanor under pressure
- Flexible schedule; available for some nights, weekends & holidays
- Team player with a passion for travel and people
- Fluent in English
- Energetic, reliable, and detail-oriented
- Customer service
- Attention to detail
- Time management
- Listening skills
- File organization
- Complex Problem-solving
Certification
Customer Service Training (In-house, Ojos Locos)
Why Southwest Airlines?
I admire Southwest Airlines for its unique company culture, emphasis on LUV, and dedication to putting people first. I’m excited to grow with a company that values heart, humor, and hospitality as much as safety and service.
Why I Want to Be a Flight Attendant
As someone who thrives in dynamic environments and genuinely enjoys helping others, becoming a Flight Attendant is the perfect next step in my career. My background in customer service, bar training, and data accuracy has prepared me to deliver safe, friendly, and efficient service on every flight. I’m excited to bring my enthusiasm, adaptability, and commitment to excellence to an airline that values hospitality and teamwork.
Timeline
Front Desk Receptionist/Data entry
MRC Global, Addison group
08.2021 - Current
Bartender/ Customer Service Associate
Toyota center, House of blues, Ojos Locos Trainee, Private events
05.2017 - Current
Associates of applied science - Biology
Lee College
Biology
Texas Southern University
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