Lexy Mealing
WESTBURY,NY
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management. Offers successful career history comprising more than 20years.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
Work History
Medical Receptionist
Long Island Neurosurgical Associates
New Hyde Park, USA
10.2016 - 05.2021
- Served as a friendly face to 60 patients daily in a surgeon's office
- Ability to be registering patients in a high-volume setting and triaged phone calls
- Worked closely with team members to ensure exceptional customer service
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
Medical Receptionist
Mount Sinai Medical
Manhasset, USA
03.2002 - 10.2016
- Managed the front desk, registering patients, verified health insurance, scheduling appointments
- Promptly triaged incoming phone calls, delegating to the appropriate person
- Knowledge of safety protocol, ability to work as a team under pressure
- Excellent time management and efficiency in all assigned tasks
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Education
High School Diploma -
Glen Cove High School
Glen Cove, NY 09.1984 - 06.1988
Skills
- Ability to De-escalate upset patients by showing empathy and patience Provided a peaceful and calm presence in times of uncertainty
- Front Desk Operations
- Telephone Etiquette
- Appointment Scheduling
- Medical Terminology
- Patient Scheduling
- Patient Registration
- HIPAA Compliance
- Reminder calls
- Organization and Time Management
Timeline
Medical Receptionist
Long Island Neurosurgical Associates
10.2016 - 05.2021
Medical Receptionist
Mount Sinai Medical
03.2002 - 10.2016
High School Diploma -
Glen Cove High School
09.1984 - 06.1988