Assist individuals with disabilities with their daily living activities
Administer medication(s) according to guidelines
Aid in implementing treatments, training programs, and developmental/behavioral plans
Encourage community participation
Document all observations and daily progress notes
Communicate effectively with team members
Assist individuals in performing their cleaning responsibilities
Transport and accompany individuals to appointments, outings, and shopping
Perform other responsibilities and duties as assigned by the supervisor.
Passengers Transportation
03.2020 - Current
Driving: Lyft, Doordash, Lasership, Spark, etc
Personal Care Assistant
ALLWEL Healthcare
Buffalo, New York
09.2019 - 07.2024
Provide support to physically/mentally disabled individuals
Assist with vital outside home and in-home appointment
Assist patient during periods incapacitated, family disruption or convalescence; providing companionship, personal care and help in adjusting to new lifestyles
Deliver the highest standards of one-to-one care to meet any individuals need
Monitor and provide written report changes in client's physical and/or mental condition.
Safety Desk
Vive/Jericho Road Com H. C
Buffalo, NY
07.2018 - 03.2019
Welcome visitors and new residents leading them up to the service they need contact
Register new residents, provide them orientation and assign them beds in an appropriate room
Watch resident’s movements in and out and regulating hours to sleep for children and adults
Report any incident occurred during the shift and submit it on the supervisor table
Ensure all instructions left by the supervisor.
Production/Assembly
Multisorb Technologies
Buffalo, NY
06.2017 - 07.2018
Work with various groups including assembly supervisor, quality inspector, engineering, tooling, production control, and support staff to improve quality, safety, and reduce costs
Implement safety and housekeeping standards associated with the cleanliness of the work area
Identify any assembly line maintenance issues and report as needed.
Production
RUI’S Pierogi Company
Buffalo, NY
11.2017 - 06.2018
Managed the quality of products and inspected for unsatisfactory materials
Removed cardboard, trash, and other recyclable material to appropriate compactors for environmental waste disposition
Shrink wrapped the completed pallets and transported them into the cold box using forklift.
Livery Medicaid Transportation
Mareed Transportation LLC
07.2022
Day Habilitation Instructor
Sasi Inc
Elma, New York
07.2021
Assist clients with daily personal tasks, including bathing and dressing
Help plan client appointments and organize a schedule
Organize transportation arrangements to appointments
Shop groceries and preparing meals that meet specific client dietary needs
Encourage client engagement in social networks and communities.
Internship
Jericho Road Community Health Center/Buffalo City Mission
Buffalo
Scheduling, calls script, Billing, Coding, Filling, and updating partners contacts.
Education
Associate of Applied Science—Medical Administrative Assistant -
Bryant & Stratton College
Buffalo, NY
05.2021
Bachelor Degree – Healthcare Management -
Superior Medical Technical Institute-Kinshasa University
05.2005
Skills
Keyboard
HIPPA
Proficient in Microsoft Word
Proficient in PowerPoint
Ability to work with minimal supervisor
Excellent organization skills
Excellent communication skills
Excellent customer relations skills
Detail oriented
Problem solver
Multilingual: English
Multilingual: French
Multilingual: Swahili
Multilingual: Lingala
Coursework
Cultural competence and diversity
Survey of Anatomy and Physiology
Electronic Health Records
Medical Insurance and Billing
Introduction to Medical Office Support and Service
Office Applications: Word Processing & Keyboard
Medical Office Procedures
Quality Improvement & Customer Service in Medical Offices
Ethics in Health & Human Services
Computing Skills
Healthcare Terminology
References
Gabriel Shalamba, 716-867-4992, Journey’s End Refugee
Pasteur Jean-Pierre, 716-381-7645, Message of Life Senior Pastor