Hi, I’m
LEYAH HODGES
Charlotte,NC
Summary
Highly organized administrative professional with 2+ years of experience managing operations in fast-paced environments. Skilled in data analysis and maintaining compliance with industry standards. Experience in utilizing software to maintain error-free records. Dependable candidate ready to take on challenges using problem-solving and task prioritization skills to help the team succeed.
Overview
7
years of professional experience
Work History
Center of Emotional Health
Medical Office Coordinator
12.2022 - Current
Job overview
- Coordinated operations in a high-traffic office, creating efficient workflows to support patient and staff needs.
- Acknowledged for outstanding customer service, receiving numerous positive feedback from patients and healthcare providers for providing exceptional care and support
- Skilled in using electronic health records (EHR) software to maintain accurate and up-to-date patient information and records
- Ensured compliance with data privacy regulations :HIPPA) while maintaining accurate electronic records
Family Electrical Company
Office Administrator
08.2020 - 12.2022
Job overview
- Processed and managed financial records, including accounts receivable and invoicing.
- Conducted data reviews to ensure record accuracy and compliance with policies.
- Prepared and proofread correspondences, spreadsheets and presentations
- Maintained electronic and paper filing systems for easy retrieval of information.
JMB Golf & Travel
Customer Service Associate
11.2017 - 01.2020
Job overview
- Collaborated positively with peers and other staff members to maintain a friendly, supportive, and cooperative work atmosphere
- Delivered exceptional customer service to bolster strong relationships and build positive experiences
- Trained new staff on proper procedures and strategies to maximize efficiency
Education
University of North Carolina At Greensboro
Bachelor of Science from Business Administration
Skills
- Microsoft Office Suite & Excel
- Data Entry
- Adaptability and flexibility
- Insurance verification
- Employee Support and Issue Resolution
- HIPAA Compliance
- Electronic Health Records (EHR)
- Calendar Management
- Excellent communication
Timeline
Medical Office Coordinator
Center of Emotional Health
12.2022 - Current
Office Administrator
Family Electrical Company
08.2020 - 12.2022
Customer Service Associate
JMB Golf & Travel
11.2017 - 01.2020
University of North Carolina At Greensboro
Bachelor of Science from Business Administration
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