Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leyahna Hicks

Okeana,OH

Summary

Payroll Specialist/HR Director at Thlopthlocco Tribal Town, I streamlined payroll processing and enhanced employee relations, demonstrating exceptional interpersonal communication and meticulous attention to detail. Leveraged skills in payroll auditing and benefits administration to ensure compliance and efficiency, achieving a significant improvement in payroll accuracy and employee satisfaction. Hired new employees and conducted orientation. Oversee the process for updating/renewing employee benefits.

Overview

19
19
years of professional experience

Work History

Payroll Specialist/Director - HR

Thlopthlocco Tribal Town
11.2015 - Current
  • Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Created new hire and termination documents for payroll.
  • Maintained strict confidentiality of all payroll information and records.
  • Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
  • Facilitated smooth onboarding of new hires by efficiently entering relevant data into the payroll system.
  • Maintained accurate records of personnel data in accordance with federal, state, and local regulations to ensure compliance at all times.
  • Handled employee relations issues professionally, mediating conflicts to reach mutually beneficial resolutions when necessary.
  • Educated employees on company policy and kept employee handbook current.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Managed and updated employee benefits information.
  • Collaborated with department heads to identify staffing needs and develop job descriptions tailored to specific roles.

THPO Office Manager

Thlopthlocco Tribal Town
07.2015 - 11.2015
  • Handled sensitive information with discretion, maintaining confidentiality of departmental records.
  • Provided exceptional customer service when addressing inquiries or concerns via phone calls or email correspondence.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Successfully managed budgets.
  • Processed Section 106 review requests as needed.
  • Created spreadsheet for outgoing reviews and incoming payments.
  • Handled grant correspondences and submitted required documentation as directed.

Executive Secretary/Administrative Assistant

Thlopthlocco Tribal Town
01.2006 - 07.2015
  • Provide clerical duties to the Business Committee and Tribal Administrator
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.
  • Handled scheduling for Town King's calendar and prepared meeting agenda and materials.
  • Facilitated smooth travel arrangements for executives, ensuring seamless itineraries and accommodations.
  • Collated and distributed agendas and minutes for Business Committee meetings.
  • Maintained official minutes in the Minute Room.
  • All other duties as assigned.

Education

Bachelor of Science - Business Management

Grand Canyon University
Phoenix, AZ
10.2018

Associate of Science - Business

OSU-IT
Okmulgee, OK
12.2014

Skills

  • Payroll Processing
  • New hire processing
  • Time sheet review
  • Payroll Administration
  • Accounts Payable
  • Payroll Auditing
  • Interpersonal and written communication
  • Employee File Maintenance
  • Processing garnishments
  • Office systems management
  • Telephone and email etiquette
  • Benefits Administration
  • Employee Relations
  • Audit Support
  • Attention to Detail
  • Payroll Reconciliation
  • Decision-Making
  • Critical Thinking
  • Employment Verification
  • Maintaining files
  • Records Management
  • Meeting deadlines
  • Payroll administration experience

Timeline

Payroll Specialist/Director - HR

Thlopthlocco Tribal Town
11.2015 - Current

THPO Office Manager

Thlopthlocco Tribal Town
07.2015 - 11.2015

Executive Secretary/Administrative Assistant

Thlopthlocco Tribal Town
01.2006 - 07.2015

Bachelor of Science - Business Management

Grand Canyon University

Associate of Science - Business

OSU-IT
Leyahna Hicks