Leyci Merida
Oakland,CA
Summary
- Dynamic Manager with a proven track record at Coordinated And Handled Events, excelling in customer service and team leadership. Adept at goal setting and decision-making, I have successfully enhanced event experiences, fostering collaboration and satisfaction among clients and team members alike. Passionate about helping others achieve their objectives.
Overview
5
5
years of professional experience
Work History
Manager
• Coordinated And Handled Events
01.2020 - Current
- Coordinated all aspects of event planning and execution, including client consultations, scheduling, and managing event timelines
- Actively cross-sold event packages, upgrades, and add-on services such as catering, décor, and entertainment to enhance the client experience and increase revenue
- Built and maintained relationships with clients, ensuring repeat business and referrals through excellent service and personalized event planning
- Worked closely with vendors and caterers to deliver tailored event experiences, managing negotiations and contracts to align with client expectations and budget
- Handled client inquiries, provided detailed information about services, and created customized event proposals that met the specific needs of clients
- Managed event logistics from booking through post-event follow-up, ensuring exceptional service and client satisfaction, while also identifying future sales opportunities
- Supervised event staff to ensure high-quality service, efficiently resolving any on-site issues to ensure a seamless experience for clients and guests.
Education
12th -
Rousdale Newcomer
Oakland, CA12.2023
Skills
- Customer service
- Help others
- Goal setting
- Decision-making
- Team leadership
Languages
Spanish & English
Elementary
Timeline
Manager
• Coordinated And Handled Events
01.2020 - Current
12th -
Rousdale Newcomer
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