Leydi Joseline Arana
Shrewsbury,MA
Summary
I consider myself an organized and dependable person with strong organizational skills eager to secure an entry-level at a high-quality educative institution. Always ready to help the team and reflect the School's values. Applying an assertive and compassionate approach when dealing with discipline issues and passionate for working in multicultural environments.
Overview
7
7
years of professional experience
Work History
Au Pair / Nanny- Present
APIA.Au pair in America International agency
01.2023 - Current
- Pick up /drop off the kids to extracurricular activities
- Organize activities inside the house, promoting their creativity and leadership
- Bring the kids to museums and a variety of educational places during summer and organize play dates with their Friends
- Prepare daily meals
- Ensure kids are fed, have brushed their teeth, and are in bed before parents come home
- To ensure their well-being and safety in the house and outside activities
- Light cleaning and laundry
- Two kids: Boys 10,12 years old
- RCP first responder certificate
- RED CROSS.
Sales Executive
Alamo Rent A Car.
01.2021 - 11.2022
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Developed strong rapport with customers and created a positive impression of the business.
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Nanny
Minunú. Nannie’s agency
01.2022 - 09.2022
- Organizing dynamic games while enhancing his motor skills
- Changing diapers, filling bottles, and providing food already prepared
- Ideating numerous crafts and projects
- Kid: Boy 3 years old
Booking Executive.
HOTELDO. B2B Disney Department.Travel Agency.
04.2019 - 05.2020
- To book a massive number of park tickets through the B2B platform per day.
- To use the virtual credit card of the company. Attention to detail.
- Booking Disney hotels according to the agency's customer information.
- Making calls to parks and other suppliers to verify, correct, or require information about the services.
- During the pandemic: Offering additional help to other departments such as customer service, and payments. Making and receiving calls from the agencies to give information about their bookings.
Education
TOEFL Course
The Academy At Harvard Square
30 Jfk St, Cambridge, MA 0213812.2023
Bachelor’s Degree in Tourism And Hospitality Management - Hospitality Administration And Management
Technological University of Cancún
Cancún, México05.2019
French A1 DELF Certificate -
University of The Caribbean
Cancun, México09.2018
Certificate 5th Generation Quality in Customer Service -
DIAGEO.Premium Beverages. International Company.
Cancún, México09.2016
Skills
- Responsibility
- Caring and compassionate
- Creative thinking
- Problem-solving skills
- Self-driven
- Ease of cultural immersion
- First Aid CPR procedures
Mindfulness meditation, Rollerblading& hiking.
I consider myself a passionate learner of spirituality and introspection. Also, I enjoy being outdoors and rolling around while listening to music it is my favorite activity.
Timeline
Au Pair / Nanny- Present
APIA.Au pair in America International agency
01.2023 - Current
Nanny
Minunú. Nannie’s agency
01.2022 - 09.2022
Sales Executive
Alamo Rent A Car.
01.2021 - 11.2022
Booking Executive.
HOTELDO. B2B Disney Department.Travel Agency.
04.2019 - 05.2020
TOEFL Course
The Academy At Harvard Square
Bachelor’s Degree in Tourism And Hospitality Management - Hospitality Administration And Management
Technological University of Cancún
French A1 DELF Certificate -
University of The Caribbean
Certificate 5th Generation Quality in Customer Service -
DIAGEO.Premium Beverages. International Company.