Leydis Hernandez Exposito
Houston
Overview
9
9
years of professional experience
Work History
POST RELEASE WORKER I
Southwest Key Program
Houston
03.2023 - 03.2025
- Conduct routine calls with youth and sponsor to assess for any safety concerns.
- Link youth and family with community resources and services.
- Refer youth to Level 2 or Level 3 post release services when it is identified youth and sponsor would benefit from additional support.
- Complete post release visit documentation in a timely manner and in accordance with SWK and ORR standards.
- Write thorough and complete required documentation with minimal grammatical errors.
- Provide post release services within Southwest Key and ORR guidelines.
- Provide administrative support to Post Release Workers.
- Assist with completing sponsor surveys as directed by Lead or designee.
- Assist with filing, closing, and with overall daily maintenance of records found in either the physical case file and on ETO or UAC Portal software.
- Maintain ongoing communication with supervisor as well as participate in weekly case review.
- Demonstrate the ability to react to change productively and handle other essential tasks as assigned.
- Assess for safety on an ongoing basis and report any concerns in accordance with mandatory reporting laws, State licensing requirements, and Federal laws and regulations for reporting to local child protective agencies and/or law enforcement.
- Travel as needed for trainings, conferences or other program needs.
- Maintain confidentiality for all client and program operations.
- Maintain professional and ethical standards as prescribed by Southwest Key and other relevant entities.
Trucking Dispatcher
ABH LOGISTICS COMPANY LLC
Houston
06.2022 - 05.2024
- Scheduled, assigned, and monitored loads for regional and OTR drivers to ensure timely deliveries.
- Sourced freight and negotiated competitive rates via DAT, Truckstop, and Central Dispatch, minimizing deadhead miles.
- Coordinated daily schedules for multiple trucks and routes to optimize logistics.
- Communicated with drivers to provide updates and ensure adherence to delivery timelines.
- Addressed driver inquiries and resolved delivery issues efficiently.
- Managed transportation documentation, including invoices, rate confirmations (RATECONs), and bills of lading (BOLs).
- Verified broker credit standings through direct communication with factories and credit departments.
- Resolved billing disputes between customers and carriers promptly.
POST RELEASE CASE AIDE
Southwest Key Program
Houston
02.2022 - 03.2023
- Must ensure that youth are properly enrolled in the program's internal intake system (ETO, UAC portal).
- Audit ETO and UAC portal to ensure compliance and accuracy.
- Assist with accepting referrals, managing active case logs, and contacting sponsors and families as directed by Regional Lead or designee.
- Maintain data on all clients enrolled in the program and all dismissed clients.
- Document all actions taken and contacts with youth, sponsor, and stakeholders in the form of progress notes (touchpoints) as required by SWK, State and Federal contracts.
- Assist with completing sponsor surveys as directed by Regional Lead or designee.
CASE AIDE
Southwest Key Program
Houston
04.2019 - 02.2022
- Ensure that all minors are properly enrolled in to the program's internal intake system (ETO/UAC Portal).
- Provide two weekly telephonic calls to the minors with their family, primary caregiver, and/or sponsor.
- Assist with filing, closing, and with overall daily maintenance of records found in either the physical case file and on ETO or UAC Portal software.
- Assist with compiling electronic and physical files for ORR or State Licensing representatives, upon request.
- Assist case management with creating discharge packets with discharge documentation and provide exit orientation to client as part of discharge process from the program.
- Create client intake case files with necessary intake documents.
- Correct supervision of our minors and provide a safe place.
YOUTH CARE WORKER
Southwest Key Program
Houston
06.2016 - 04.2019
- Responsible for providing direct care supervision for youth residing in Southwest Key Programs care fostering an environment that facilitates learning and behavioral management in a supportive manner.
- Performed technical and administrative tasks required for normal operations.
- Provided detailed reports for superiors and daily briefings.
- Maintained a professional and safe environment for children between the ages of 10 to 17 years old.
- Provided detailed reports for superiors of briefing and debriefing of all 40 subordinates.
- Responsible for providing direct supervision of youth residing in the Southwest Key Programs by fostering an environment that facilitates learning and behavioral management in a supportive manner.
- Performed administrative tasks required for normal operations.
- Maintained a professional and safe environment for children between the ages of 10 to 17 years old and employees.
- Experience acquired in Southwest Key: Run the floor because I have been in charge of the floor when shift leader are in meeting.
- Conduct the New Intake Admission and to complete New Intake Orientation.
- Conduct the headcount and to detect where is an error.
- Do NSLP and to take charge in cafeteria.
- Provide an excellence supervision to our minors and offer them welfare and a safety place.
- Document an incident and to apply the high five when I process with the minors.
- High flexibility playing diverse roles.
CREW MEMBER
Wendy's
Katy
04.2016 - 06.2016
- Responsible for to provide a high food quality, fast time of food preparation and day to day operations.
- Provided excellent customer service from both front registers and drive-thru windows.
- Assisted customers locating/selecting merchandise and checked out using cash register.
WAREHOUSE CREW-MEMBER
Academy Sports and Outdoors
Katy
03.2016 - 05.2016
- Manage scanners and ship orders for customers and stores.
Education
BACHELOR OF SCIENCE - ELECTRONICS AND TELECOMMUNICATIONS ENGINEERING
Jose Antonio Echeverria Higher Polytechnic Institute
Havana, Cuba07.2014
HIGH SCHOOL -
IPVCE Vladimir I. Lenin
Havana, Cuba06.2009
Skills
- Risk assessment
- Case documentation
- Resource linkage
- Compliance auditing
- Program evaluation
- Load scheduling
- Freight negotiation
- Transportation documentation
- Effective communication
- Attention to detail
- Conflict resolution
References
- Laura Iglesias, 8328008416
- Yosvany Navarro Garcia, 3467046390
- Daritza Bertua Perez, 7869237822
Languages
- English, Advanced
- Spanish, Native
Timeline
POST RELEASE WORKER I
Southwest Key Program
03.2023 - 03.2025
Trucking Dispatcher
ABH LOGISTICS COMPANY LLC
06.2022 - 05.2024
POST RELEASE CASE AIDE
Southwest Key Program
02.2022 - 03.2023
CASE AIDE
Southwest Key Program
04.2019 - 02.2022
YOUTH CARE WORKER
Southwest Key Program
06.2016 - 04.2019
CREW MEMBER
Wendy's
04.2016 - 06.2016
WAREHOUSE CREW-MEMBER
Academy Sports and Outdoors
03.2016 - 05.2016
BACHELOR OF SCIENCE - ELECTRONICS AND TELECOMMUNICATIONS ENGINEERING
Jose Antonio Echeverria Higher Polytechnic Institute
HIGH SCHOOL -
IPVCE Vladimir I. Lenin