LEYDIS PUPO HERNANDEZ
Miami,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Bottle Server
LVL 2
Miami, FL
04.2022 - Current
- Checked back with customers throughout meal service to ensure satisfaction.
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Replenished beverages when necessary.
- Greeted customers, provided menus and answered questions about menu items.
- Assisted in seating guests and ensured guests were comfortable throughout their meal.
- Delivered food and beverages to tables in a timely manner while ensuring accuracy of orders.
- Demonstrated knowledge of wines, beers, spirits, cocktails and other beverages by providing detailed descriptions when requested.
Supervisor
Ross Dress for Less
North Miami Beach, FL
02.2024 - 05.2024
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
Sales Associate
Victoria's Secret & PINK
MIAMI, FL
10.2023 - 01.2024
- Recommended, selected and located merchandise based on customer desires.
- Assisted customers with product selection, sizing and styling.
- Developed promotional strategies to increase sales volume.
- Greeted customers to determine wants or needs.
- Maintained records related to sales for store management.
- Trained new team members in cash register operation, stock procedures, and customer services.
Receptionist
Pain Specialist of Miami Lakes
Miami Lakes, FL
03.2021 - 08.2023
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Greeted visitors entering establishment to determine nature and purpose of visit.
Education
Bachelor of Science - Computer Science And Programming
UNIVERSIDAD DE LAS CIENCIAS INFORMATICAS ( UCI )
HAVANA, CUBA08-2021
Skills
- Retail Loss Prevention
- Sales Development
- Product Sales
- Contract Preparation
- Client Account Management
- Office Management
- Scheduling
- Administrative Support
- Data Entry
- Document Management
- Certified Microsoft Office Specialist
- Multitasking and Prioritization
Timeline
Supervisor
Ross Dress for Less
02.2024 - 05.2024
Sales Associate
Victoria's Secret & PINK
10.2023 - 01.2024
Bottle Server
LVL 2
04.2022 - Current
Receptionist
Pain Specialist of Miami Lakes
03.2021 - 08.2023
Bachelor of Science - Computer Science And Programming
UNIVERSIDAD DE LAS CIENCIAS INFORMATICAS ( UCI )