Leydy Diaz
Seagoville,TX
Summary
Experienced Showroom Specialist with 5 years of expertise in training team members, managing store foot traffic, and developing promotional strategies to increase customer engagement and sales. Possesses excellent organizational, communication, and problem-solving skills to ensure successful store. Proven track record of meeting operational and sales targets, while driving customer satisfaction and loyalty.
Overview
10
10
years of professional experience
Work History
Showroom Specialist
Cosentino, USA
02.2019 - Current
- Event Management
- Planning and executing at least one event per month in Showroom including creation of invitation, marketing material and social media
- Management guest list, event outreach, securing catering, entertainment, staff, floral and post - event reporting
- Managed budgets effectively, consistently staying within financial constraints while maximizing resource allocation for optimal results
- Showroom Logistics
- Manage sample and supplies ordering, schedule vendors, invoicing and purchasing orders
- Supporting outside sales team by filtering incoming request and prioritizing inquires from large accounts
- Coordinating Relations
- Assist Architects, Designers, Kitchen and Bath dealers and homeowners when visiting the showroom with product/color selections and technical inquires
- Answer all general inbox emails and telephone calls
Shipping and Scheduling Coordinator
Dal-tile
02.2015 - 02.2019
- Streamlined communication between departments for improved schedule adherence and reduced conflicts
- Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly
- Cultivated positive relationships with vendors and external partners to secure favorable terms for resource bookings and accommodations when necessary
- Increased patient satisfaction through timely appointment scheduling and proactive management of wait times
- Managed expense reports for upper management personal
Education
High School Diploma -
Moises E Molina High School
Dallas, TX05.2008
Skills
- Supply Management
- Quality Assurance
- Project Planning
- Adaptability and Flexibility
- Self Motivation
- Reliability
- Teamwork and Collaboration
- Multitasking Abilities
- Customer Relations
- Proficient in SAP and Salesforce
LANGUAGES
English
Native or Bilingual
Timeline
Showroom Specialist
Cosentino, USA
02.2019 - Current
Shipping and Scheduling Coordinator
Dal-tile
02.2015 - 02.2019
High School Diploma -
Moises E Molina High School
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