Dedicated full-time HR professional with extensive experience in unionized and government environments. Skilled in labor relations, collective bargaining, grievance resolution, and contract compliance, with a deep understanding of public sector policies and regulatory frameworks. Proven success in full-cycle talent acquisition, employee development, workforce planning, and policy implementation. Recognized for building strong partnerships with union leaders, fostering inclusive workplace cultures, and supporting organizational goals through strategic HR initiatives. Committed to operational excellence, ethical leadership, and long-term employee engagement.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Human Resources Executive (Contract)
Goverment
Arlington, Virginia
07.2024 - Current
Rapid Talent Acquisition & Onboarding
Efficiently sourcing and integrating top talent to meet immediate organizational needs.
Labor Relations & Compliance
Ensuring adherence to labor laws, union agreements, and regulatory standards in short-term projects.
Strategic HR Planning & Execution
Delivering timely HR strategies aligned with contract objectives and business priorities.
Change Management
Leading HR transitions, restructures, and process improvements with minimal disruption.
Stakeholder Communication & Collaboration
Building strong relationships with leadership, union reps, and cross-functional teams under tight deadlines.
Performance Management & Employee Engagement
Implementing feedback and development initiatives tailored to contract duration.
HR Policy Development & Implementation
Quickly developing or adapting policies to suit project-specific or contractual requirements.
HRIS & Data Analytics
Leveraging HR technology to monitor workforce metrics and support decision-making.
Training & Development Coordination
Organizing targeted training sessions to accelerate employee readiness and compliance.
Operations Duty Manager (Part/Time)
Maximus Global Services (Contract)
Dulles, Virginia
04.2022 - 05.2024
Ensure the safety of property and people Be proficient and trained in Avtech Dispatch Software.
Provided training sessions for new staff members on company policies and procedures.
Scheduled and organized daily shift rotations for a team of up to 150 employees.
Plans and prepares the operation at least one day prior. Adjustments should be made with sufficient time. Including, flight status, personnel needed for all services.
Handle phone and Radio traffic Timely dispatch attendants and monitor through Avtech incoming client requests for service.
Administrate, control, and monitor AvTech Dispatch software to coordinate passenger requests between the team, clients, and passengers.
Provide security at different areas (only in the stations where the services are provided.
Key components of this position are constant communication, continuous proactivity and employee management and excellent customer service.
HR Office Manager. (FullTime)-(Contract)
MWAA (Metropolitan Washington Airports Authority)
Dulles, Virginia
04.2022 - 05.2024
Led new talent acquisition and recruitment processes for over 50 new full-time hires.
Administered company-wide compensation and benefit plans.
Experience working with more than 600 employees and Union.
Worked with team members 1 to 1 and in small groups to enhance performance and employee satisfaction.
Assisted with new employee onboarding, and ensured all pre-employment forms were completed within 72 hours.
Provided guidance on employee relations and matters of corrective action that reduced turnover rates by 8%
Managed company organizational structure, responsibilities, and staffing levels, creating strong hierarchy channels.
Developed and implemented recruitment strategies to attract qualified candidates.
Conducted background checks and reference checks of prospective employees.
Created job postings, tracked applicants and maintained applicant database.
Organized orientation sessions for new hires and provided them with onboarding information.
Maintained employee records in accordance with company policy and applicable legal requirements.
Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
Human Resources Manager
Gila River Hotel & Casinos
Chandler, AZ
01.2018 - 01.2022
Developed and implemented recruitment strategies to attract qualified candidates.
Identified, screened and interviewed potential employees.
Conducted background checks and reference checks of prospective employees.
Supported 150+ monthly and hourly employees.
Recruited more than 150 regular employees on local and in tribe community.
Served as the first point of contact to 115+ employees on all benefits, payroll, and administrative questions, follow up the law and policies under Indian American tribe.
Ensured a headcount growth of 300% and a retention rate of 80% in 1,5 years.
Supported 150+ monthly and hourly employees.
Collaborated with department managers to develop comprehensive training programs that meet the needs of each individual team member.
Evaluated current HR processes and recommended changes when necessary to improve efficiency.
Ensured compliance with federal, state and local employment laws and tribe law.
Human Resources Specialist
Hotel Tabard
Washington, DC
07.2016 - 08.2018
Oversaw the recruiting, hiring, and onboarding process by performing background checks, conducting interviews, issuing employment contracts, and facilitating orientations.
Assisted the HR Manager in accomplishing various human-resource-related activities, including but not limited to drug testing, coaching, counseling, benefit explanation, and performance management
Supported the execution of various developmental programs for both existing and new employees for their continuous personal and professional growth
Provided immediate response to all general inquiries regarding HR policies, employment laws, and compliance.
HR Coordinator
Best Western Hotel
Springfield, VA
07.2014 - 06.2016
Streamlined the recruitment process, reducing cost-per-hire and boosting employee retention rate by 15%
Implemented BambooHR to manage career event-related records such as hiring, termination, leaves, transfers, and promotions
Developed a comprehensive onboarding program, providing new hires with essential employment information resources, benefits overview, and payroll processes
Fostered constructive communication and functionality by acting as a liaison between management and employees across various departments.
Assisted with the recruitment process by posting job openings, scheduling interviews, and verifying candidate qualifications.
Generated monthly reports regarding employee absences and tardiness.
Investigated complaints about discrimination or harassment brought forward by employees.
HR Intern (Intership Training)
Westin Hotel
Alexandria, VA
08.2012 - 06.2014
Enhanced recordkeeping procedures, leading to a 10% annual reduction in benefits costs and preventing payments for ineligible employees
Improved the effectiveness of the hiring process by conducting thorough reference checks and background verifications
Redesigned the new-hire orientation program to include key HR information and company.
Education
MBA - Bachelor of Science in Business Administration
Georgetown University
Washington, DC
08-2019
Ph.D. - Behavioral Psychology
University Autonomous of Santo Domingo
Dominican Republic
06-2016
Skills
Strategic Workforce Planning
Ability to align talent needs with business goals to ensure long-term organizational success
Labor & Union Relations
Expertise in collective bargaining, grievance handling, and contract administration in unionized settings
Employee Relations & Conflict Resolution
Skilled at fostering positive workplace culture and resolving disputes with diplomacy and fairness
Recruitment & Talent Acquisition
Proficient in sourcing, screening, and hiring top talent aligned with organizational values
Government HR Compliance
Deep understanding of public sector regulations, EEO laws, and labor standards
Performance Management & Coaching
Strong ability to implement evaluation systems and support employee growth through feedback and mentorship
Policy Development & Implementation
Experience crafting and enforcing HR policies that support operational integrity and legal compliance
Change Management & Organizational Development
Adept at leading HR initiatives during restructuring, cultural shifts, or leadership transitions
Training & Professional Development
Design and delivery of impactful training programs to boost employee performance and retention
DEI (Diversity, Equity, Inclusion) Advocacy
Committed to fostering inclusive environments and equitable HR practices
HRIS & Data-Driven Decision-Making
Skilled in using HR technology and analytics to guide strategic HR decisions
Leadership & Team Collaboration
Strong interpersonal skills to lead HR teams and collaborate effectively across departments
Certification
HRCI Human Resources Associate Professional Certificate.
ATD Certification – Talent Development (CPTD/Associate CPTD)