Language Qualified Flight Attendant United Airlines, O’Hare International Airport
04.1998 - Current
Responsible for evacuation of various aircraft types during emergencies
Implement immediate action procedures in response to emergency situations
Effectively communicate with passengers, including translating safety announcements
Monitor aircraft cabin and serve as customer problem resolution specialist
Conduct safety briefings with cockpit and crew members
Ensured safety and comfort of customers onboard aircraft.
Resolved passenger conflicts and medical emergencies during flights.
Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
Used excellent customer service skills in addressing passengers' needs.
Offered language assistance and translation in Spanish, Turkish, and Arabic languages.
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