Language Qualified Flight Attendant
United Airlines, O’Hare International Airport
Chicago, IL
04.1998 - Current
- Responsible for evacuation of various aircraft types during emergencies
- Implement immediate action procedures in response to emergency situations
- Effectively communicate with passengers, including translating safety announcements
- Monitor aircraft cabin and serve as customer problem resolution specialist
- Conduct safety briefings with cockpit and crew members
- Ensured safety and comfort of customers onboard aircraft.
- Resolved passenger conflicts and medical emergencies during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Used excellent customer service skills in addressing passengers' needs.
- Offered language assistance and translation in Spanish, Turkish, and Arabic languages.