Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Leyla Ballantyne

Houston,TX

Summary

I lead teams to achieve results–whether growing revenue by 600%, winning multimillion dollar enterprise contracts, or improving adoption of key features by 50%+. Experience leading customer intelligence, creative, marketing, and sales functions, with ability to manage teams of various sizes, whether 11 to 40+. BetterUp coaches changed my life and I'd love to help others experience the same!

Overview

16
16
years of professional experience

Work History

Senior Director, Head of Global Product Marketing

OpenTable
01.2024 - Current
  • Report to the Chief Strategy Officer and lead 11 PMMs, including partner marketing, competitive analysis, and market intelligence
  • Set department vision, OKRs, changed org design, and hired new talent; turned around historically underperforming team to deliver 60+ B2B and B2C launches in 2024 across 5 lines of business
  • Launched Experiences and Ticketed events; beat adoption goal by +50%, drove +37% growth in transaction revenue, +25% growth in SQLs and achieved ~5.5x ROI on marketing spend
  • Transformed go-to-market processes across the organization, reducing overall time spent by approximately 10% and improving speed to market by up to 4 weeks; trained over 200+ engineers, product managers, marketers, designers, etc.
  • Improved product launch email engagement rates by ~2x
  • Led customer segmentation and pricing strategy, informing sales go-to-market, offer strategy, and territory focus; identified $XXM of opportunity, and $YYM in add-on and upsell opportunities over a two-year period
  • Received a 4.75/5 score in midyear 360 reviews, among the highest in the company, and ranked in the top tier of employees within the first year
  • Presented PoV on long-term growth strategy to the C-Suite, informing investment

Vice President, Global Strategy

HUGE Inc.
New York City, USA
09.2018 - 01.2024

Company Overview: HUGE Inc Is an award-winning digital agency

  • Led marketing, product innovation, and growth strategy consulting
  • Oversaw $20M+ of business, directly managed 6 reports with oversight over 48 cross-functional team members, including sales, marketing, UX, research, analytics, product management
  • Grew line of business 600%, received top 10% client NPS scores (9/10), promoted 3 times
  • Clients include: Gartner, Google, Worldpay, Four Seasons, Ulta Beauty, Lowe’s, PGA, SKII, Longo’s, SportChek, McDonald’s, and more
  • Supported analyst relations with Forrester, as well as partnerships and partner marketing (e.g. Contentful, TalonOne)
  • Created new commerce offerings, led GtM with holding company, IPG
  • Pitched and won several new multi-million dollar accounts

Manager, Corporate Strategy & Innovation

Macy's
New York City, USA
11.2015 - 11.2017
  • Led cross-functional growth initiatives reporting into C-suite and conducted diligence on partnership and acquisition opportunities
  • Responsible for strategy, execution, measurement, reporting, and Board of Director presentations
  • Launched and led company’s innovation lab, improved NPS +12 YoY, store went from 5+ years of decline to YoY growth, learnings drove investment priorities for Grow 50 Strategy; reported into CEO, CFO, COO, and Chief Stores Officer
  • Led digital CX and growth strategy for $150M+ Weddings business; for Chief Merchandising Officer, EVP Home, and President
  • Convinced SVPs and C-Suite not to acquire companies like Beyond the Rack, which were eventually offloaded by original purchasers at significant discount
  • Received recognition from CEO; won North Star Award (highest award)

Senior Manager, Loyalty Marketing & Development

Macy's
New York City, USA
09.2014 - 11.2015
  • Led strategy and 3-year roadmap for $100M investment
  • Managed analytics agency and cross-functional teams
  • Revamped targeted offers program and led national rollout; drove $171M incremental revenue in 1 year
  • Led GtM strategy and product roadmap; delivered on time and budget, acquired 20M users within 6 months of program launch
  • Developed customer lifecycle strategy & managed cross-channel engagement tactics (e.g. email, social, push, in app, store, POS, paid, etc.)
  • Promoted from Manager to Senior Manager, won Make Magic Award

Manager, Consumer Insights & Strategy

Macy's
New York City, USA
08.2012 - 09.2014
  • Managed primary research and other data analyses to inform corporate strategy
  • Managed analyst and 2 research vendors
  • Led customer segmentation; identified $300M growth opportunity
  • Led Mobile App Research; resulted in product changes, re-brand, & informed customer acquisition strategy – for CMO, SVP Marketing
  • Revamped processes; increased project output by 10% at zero cost
  • Recognized as High Potential employee within 1st year

Senior Analyst, Media & Entertainment

Penn Schoen Berland
Washington, D.C., USA
10.2010 - 09.2012
  • Conducted market research for media, entertainment, & CPG accounts
  • Managed projects end-to-end, from RFP to final presentation (e.g
  • Segmentations, predictive modeling, brand equity studies, & more)
  • Trained analysts
  • Led global women's fragrance opportunity assessment; included audience segmentation, price sensitivity analysis, and concept testing
  • Led brand equity evaluation of Gaiam; supported holding company's decision not to acquire – presented to Saban Capital Group
  • Automated processes; decreased time spent on key activities by 20-30%
  • Promoted from Analyst to Senior Analyst

Freelance

The Atlantic Media Company
Washington, D.C., USA
03.2010 - 10.2010
  • Created marketing materials, wrote for Atlantic.com, sourced and interviewed experts, including Nobel Prize winners

Associate

The Hanover Research Council
Washington, D.C., USA
01.2009 - 12.2009
  • Provided custom research and analyses to higher education clients

Education

Bachelor of Arts - Economics & English Literature

University of North Carolina At Chapel Hill
Chapel Hill

Skills

  • Product Marketing
  • Marketing & Sales Strategy
  • Strategic Planning
  • Enterprise Sales, C-Level pitching
  • Customer Intelligence
  • Analytics & Data Analysis
  • Sales, New Business, & Account Growth
  • Team Leadership

Timeline

Senior Director, Head of Global Product Marketing

OpenTable
01.2024 - Current

Vice President, Global Strategy

HUGE Inc.
09.2018 - 01.2024

Manager, Corporate Strategy & Innovation

Macy's
11.2015 - 11.2017

Senior Manager, Loyalty Marketing & Development

Macy's
09.2014 - 11.2015

Manager, Consumer Insights & Strategy

Macy's
08.2012 - 09.2014

Senior Analyst, Media & Entertainment

Penn Schoen Berland
10.2010 - 09.2012

Freelance

The Atlantic Media Company
03.2010 - 10.2010

Associate

The Hanover Research Council
01.2009 - 12.2009

Bachelor of Arts - Economics & English Literature

University of North Carolina At Chapel Hill
Leyla Ballantyne