Leylani Hernandez
Cleveland,OH
Summary
Licensed Practical Nurse with hands-on hospital and clinical experience in patient care, phlebotomy, and care coordination. Proven ability to deliver compassionate, efficient care in fast-paced environments while maintaining accuracy in documentation and patient monitoring. Strong background in collaborating with multidisciplinary teams to improve patient outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Clinical Rotation
Southwest General Health Center
Middleburg Heights, OH
01.2025 - Current
- Completed 160+ hours in Medical-Surgical, Geriatrics, and IV Therapy settings
- Delivered direct patient care in fast-paced clinical environments
- Assisted with medication administration and clinical procedures
- Demonstrated strong critical thinking and patient-centered care
Phlebotomist, PRN
Cleveland Clinic Fairview Hospital
Cleveland, OH
07.2022 - 01.2023
- Performed venipuncture and capillary blood collection with high accuracy
- Ensured proper specimen labeling and timely transport for testing
- Maintained strict adherence to infection control and safety protocols
- Provided patient-centered care to reduce anxiety and improve experience
Health Unit Coordinator
Cleveland Clinic Fairview Hospital
Fairview, OH
01.2022 - 01.2024
- Coordinated patient admissions and discharges, improving workflow efficiency
- Managed scheduling and communication between healthcare providers and patients
- Maintained accurate electronic health records, ensuring compliance and data integrity
- Collaborated with interdisciplinary teams to support patient care delivery
Patient Care Nurse Assistant (PCNA)
University Hospitals
Richmond Heights, OH
01.2019 - 01.2022
- Assisted patients with activities of daily living (ADLs) to ensure comfort and safety
- Monitored vital signs and reported changes for timely intervention
- Supported patient mobility using safe transfer techniques
- Assisted with hygiene, feeding, and ambulation to promote independence
Call Center Agent
Window Nation
Warrensville Heights, OH
01.2025 - 10.2025
- Managed high-volume inbound calls, delivering accurate service information
- Resolved customer concerns efficiently, improving satisfaction
- Collaborated with team members to enhance service quality and response times
Education
Polaris Career Center
Middleburg Heights, OH06-2026
Certification -
Phlebotomy Training Specialists
Independence, OH06-2022
High School Diploma -
Cleveland Central Catholic Highschool
Cleveland, OH06-2018
Skills
- Patient Care & ADL Assistance
- Vital Signs Monitoring & Assessment
- Medication Administration
- Wound Care & Infection Control
- IV Therapy & Clinical Procedures
- Electronic Health Records (EHR) Documentation
- Patient Education & Communication
- Care Coordination & Team Collaboration
Certification
- Licensed Practical Nurse (LPN) (upon graduation)
- Basic Life Support (BLS) – American Heart Association
- Certified Phlebotomy Technician (CPT)
Timeline
Call Center Agent
Window Nation
01.2025 - 10.2025
Clinical Rotation
Southwest General Health Center
01.2025 - Current
Phlebotomist, PRN
Cleveland Clinic Fairview Hospital
07.2022 - 01.2023
Health Unit Coordinator
Cleveland Clinic Fairview Hospital
01.2022 - 01.2024
Patient Care Nurse Assistant (PCNA)
University Hospitals
01.2019 - 01.2022
Polaris Career Center
Certification -
Phlebotomy Training Specialists
High School Diploma -
Cleveland Central Catholic Highschool