Leyla Svany Garcia
Rego Park ,NY
Summary
seasoned rehab case manager with a proven track record of effectively coordinating and facilitating comprehensive rehabilitation services for clients. Possessing strong interpersonal and communication skills, adept at building rapport with clients, their families, and interdisciplinary teams to ensure successful outcomes. Proficient in assessing strategies to promote independence and improve quality of life. Dedicated to advocating for clients' rights and collaborating with community resources to support their long-term well-being.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Rehabilitation Case Manager
Queens Boulevard Extended Care Facility
10.2021 - Current
- Oversee all aspects of case management for a high-volume 280-bed facility, with a focus on 120 subacute rehab cases, ensuring optimal patient care and outcomes.
- Collaborate with the admissions department to assess members’ insurance coverage and benefits, facilitating the development of comprehensive care plans for patients.
- Actively participate in utilization review meetings with Director of Rehab, contributing insights on HMO cases and optimizing resource allocation.
- Review resident HMO cases and liaise with managed Medicare insurances, sending comprehensive Physical Therapy, Occupational Therapy, Nursing, Progress, SBAR, and Medication Treatment notes for the highest reimbursement levels.
- Engage in regular discussions with treating physicians and healthcare team members to gain deeper insights into patient cases and enhance plan of care effectiveness.
- Coordinate with interdisciplinary team members and healthcare providers to streamline care coordination, plan dispositions,and execute effective discharge planning strategies.
- Maintain compliance with company documentation standards, uphold HIPPA guidelines, and ensure adherence to Department of Health regulations to safeguard patient confidentiality and promote quality care delivery.
- Establish and maintain open lines of communication with insurance case managers and nursing case managers, facilitating ongoing collaboration and information exchange.
- Manage all durable medical equipment (DME) orders and negotiate with suppliers prior to member discharge, ensuring timely and cost-effective procurement while meeting patient needs.
Project Manager Officer Assistant
Urban View Development Company, Inc.
12.2016 - 04.2021
- Provide comprehensive administrative support to the Project Management Officer, assisting in all aspects of project coordination and execution.
- Prepare and maintain job binders, ensuring accuracy and completeness of documentation, including acquisition of Certificates of Insurance (COI) and workers' compensation certificates.
- Facilitate project bidding process by sending projects to subcontractors, collecting bids, and assisting in typing proposals, project change orders, and AIA contracts for potential clients.
- Collaborate with external parties, such as design teams, to accomplish client goals, including staging requirements, ensuring seamless project execution.
- Distribute punch lists and proactively follow up to ensure timely completion of punch list items, maintaining project schedule adherence.
- Review and code invoices, verifying accuracy and comparing costs to complete forecasts to support budget management.
- Collect superintendent daily reports, weekly project pictures, and safety documentation, ensuring completeness and inclusion in project documentation.
- Prepare necessary documents and photographs in response to stop work orders issued by the Department of Buildings.
- Manage utility-related documentation for Internet surveys, National Grid, and Con Edison, including deeds, EINs, and Articles of Organization.
- Coordinate permits with the Department of Buildings, including weekend permits, and renew DOT and DOB permits to facilitate uninterrupted work on project sites.
Executive Assistant to CEO
Manhattan Fire & Safety, Inc.
09.2010 - 09.2016
- Provided comprehensive executive administrative support to the CEO, ensuring seamless operations of daily activities.
- Managed and maintained a dynamic calendar, coordinating schedules and appointments efficiently.
- Assisted in project coordination and updates, facilitating smooth workflow and timely completion.
- Conducted daily entry of sales orders, ensuring accuracy and timely processing.
- Prepared detailed extinguisher proposals tailored to prospective clients, contributing to business growth and expansion.
- Oversaw payroll administration for a team of 25 sales staff, ensuring accurate and timely compensation.
- Executed various administrative tasks including data entry, faxing, filing, and organization of files, contributing to office efficiency and organization.
Executive Assistant to CEO Director of Architect
Nemo Tile Company
01.2007 - 09.2010
- Orchestrated the timely preparation of sample requests for Architectural and Interior Design Projects, ensuring seamless workflow and client satisfaction.
- Crafted engaging presentations for Architecture and Interior Design Firms, highlighting updates to the library's offerings, fostering strong client relationships and enhancing brand image.
- Managed a comprehensive contact database for Nemo Tile, encompassing Architectural and Interior Design firms, facilitating efficient communication and targeted outreach efforts.
- Spearheaded targeted marketing initiatives, including mass mailings and email campaigns, to introduce new materials to Architectural Firms, driving product awareness and sales growth.
- Administered purchase orders and provided exceptional sales support, delivering personalized assistance to clients on the showroom floor, resulting in increased customer satisfaction and repeat business.
- Oversaw all aspects of travel coordination, domestically and internationally, including flight bookings and hotel transfers, ensuring smooth and hassle-free arrangements for staff and clients.
- Facilitated efficient communication by handling correspondence, scheduling meetings, and coordinating conference calls, optimizing team collaboration and productivity.
Education
Associate of Arts - Liberal Arts
Baruch College of The City University of New York
New York, NY03.2000
Skills
- Case Management
- Care Coordination
- Utilization Review
- Interdisciplinary Collaboration
- Discharge Planning
- Compliance & Regulations
- Communication
- Insurance Coordination
- DME Management
Certification
OHSA 30 hour Construction and Health Certification
Timeline
Rehabilitation Case Manager
Queens Boulevard Extended Care Facility
10.2021 - Current
Project Manager Officer Assistant
Urban View Development Company, Inc.
12.2016 - 04.2021
Executive Assistant to CEO
Manhattan Fire & Safety, Inc.
09.2010 - 09.2016
Executive Assistant to CEO Director of Architect
Nemo Tile Company
01.2007 - 09.2010
Associate of Arts - Liberal Arts
Baruch College of The City University of New York
OHSA 30 hour Construction and Health Certification
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