Leysi Ramos Valera
Houston,TX
Summary
Shipping professional with robust background in logistics and inventory management. Known for meticulous attention to detail and commitment to ensuring accurate and timely shipments. Highly collaborative team player who adapts to changing priorities and consistently achieves results.
Dedicated with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication ,microsoft Office and organization skills.
Overview
23
23
years of professional experience
Work History
Insulator
Kiewitt Offshore Services
07.2024 - Current
- Carefully evaluated blueprints and work plans to make accurate cuts and prepare correctly-sized pieces for specific installation requirements.
- Maintained tools and equipment for optimal performance through regular inspections, cleaning routines, repairs when necessary.
- Identified ideal insulation materials, installation methods and supply requirements to meet project needs.
- Efficiently coordinated with teams of other tradesmen on large scale projects.
- Improved project efficiency by accurately measuring and cutting insulation materials to fit various equipment and ductwork.
- Optimized work processes by regularly maintaining tools and equipment, ensuring peak performance during insulation installations.
- Cut, formed and arranged insulation to promote efficiency of materials for each project.
- Among other
Solar Panel Technician
Wanzek
07.2023 - 07.2024
- Developed strong working relationships with suppliers to secure competitive pricing on parts necessary for repairs or ongoing maintenance services provided to customers.
- Optimized system output by conducting thorough site surveys and assessing environmental factors for ideal placement of solar panels.
- Collaborated with engineering team to develop innovative solutions for complex installation scenarios, resulting in increased project success rates.
- Increased customer satisfaction ratings by addressing their concerns promptly and providing professional guidance on how to optimize the performance of their solar systems.
- Ensured timely completion of projects by effectively coordinating schedules with other tradespeople involved, such as electricians and roofers.
- Ensured safety compliance with strict adherence to OSHA regulations, industry standards, and company guidelines during installation and maintenance tasks.
- Enhanced system performance through the installation of advanced solar panel technology and equipment upgrades.
- Collaborated with other departments within the company to identify areas for improvement in service offerings or internal processes, resulting in a more streamlined approach to delivering quality solar installations.
- Prepared plans and drawings for installation of solar photovoltaic systems.
- Among other
Shipping Clerk
Janus International Corporation
05.2023 - 07.2023
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Improved shipping efficiency by streamlining packing and labeling processes.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Processed required paperwork to expedite handling of shipped and received goods.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Among other
Forklift Operator
Amazon
04.2023 - 05.2023
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Front Desk Supervisor
Hotel Grand Memories Varadero -Cuba
01.2011 - 12.2021
- Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Provided exceptional customer service, leading to positive online reviews and repeat business from satisfied guests.
- Scheduled and assigned daily work and activities for team members.
- Resolved guest complaints with tact and diplomacy, maintaining a positive image for the hotel brand.
- Enhanced guest satisfaction by efficiently managing front desk operations and addressing customer inquiries promptly.
- Coordinated with housekeeping staff to ensure rooms were ready for incoming guests in a timely manner.
- Empowered front desk staff by promoting a supportive work environment and recognizing individual achievements, resulting in increased morale and productivity.
- Developed strong working relationships with other departments within the hotel, fostering efficient communication channels between teams.
Front Desk Receptionist
Hotel Melia Varadero
01.2002 - 01.2011
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
Education
GED -
Antonio Guiteras
CubaSkills
- Communication
- Management
- Teamwork
- Customer Services
- Leadership
- Problem solving
- Time Management
- Microsoft office
Languages
Spanish
Native or Bilingual
English
Full Professional
French
Full Professional
Russian
Elementary
Timeline
Insulator
Kiewitt Offshore Services
07.2024 - Current
Solar Panel Technician
Wanzek
07.2023 - 07.2024
Shipping Clerk
Janus International Corporation
05.2023 - 07.2023
Forklift Operator
Amazon
04.2023 - 05.2023
Front Desk Supervisor
Hotel Grand Memories Varadero -Cuba
01.2011 - 12.2021
Front Desk Receptionist
Hotel Melia Varadero
01.2002 - 01.2011
GED -
Antonio Guiteras
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