Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic
Leytia Cesar

Leytia Cesar

Miami,FL

Summary

Results-driven Finance Specialist with over 10 years of experience in customer service, finance, and technology. Proven track record in enhancing team performance and delivering high-quality results in fast-paced environments. Expertise in fiscal management strategies, regulatory compliance, and effective forecasting, combined with strong communication and leadership skills. Committed to maintaining cost-effective financial practices while achieving ambitious targets.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Patient Finance Specialist

Jackson Health System
Miami, FL
10.2017 - Current
  • Registers and schedules all patients for admission, appointments, and discharge
  • Obtains signatures for financial responsibility, general consent of treatment, and media release consent from patients or responsible party
  • Obtains and validates patient demographic, insurance, and financial information from patient or responsible party at the time of registration
  • Verifies insurance eligibility and coverage monthly of all patient admissions
  • Counsels patients on insurance coverage
  • Answers all patient or insurance telephone inquiries pertaining to assigned accounts
  • Process and submit all insurance claims and address overdue accounts
  • Identify and bill secondary or tertiary insurance
  • Reviews all remittance vouchers and maintains a monthly balance sheet of all accounts billed
  • Follow up on unpaid claims and denials within standard billing cycle
  • Call insurance companies regarding discrepancy in payments if necessary
  • Prepares and submits monthly Productivity and Statistical reports to CNO
  • Prepares and submits monthly aging report revenue and insurance check/wires received to Finance Administration Office
  • Prepares, maintains, and files all patient and departmental records
  • Maintain confidentiality in all matters that include Patient Health Information and Employee Data
  • Audits all therapy invoices for compliance with contract agreement
  • Receive, screen all incoming phone calls and connect them to appropriate personnel
  • Maintain visitor sign in & out log daily
  • Composes and types routine correspondence, memos, letters, etc
  • Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise)
  • Performs all other related job duties as assigned

Customer Service Representative

Alorica
Miami, FL
08.2015 - 09.2016
  • Answering customer calls and responding to emails or chats
  • Providing customers with product or service information
  • Handling customer complaints or issues
  • Documenting all call information according to standard procedures
  • Troubleshooting and follow-ups
  • Making outbound calls

Education

Associate's degree - Business Administration

Miami Dade College
Homestead, FL
11.2024

High school diploma -

Homestead Senior High School
Homestead, FL
06.2015

Skills

  • Advanced Microsoft Office Skills
  • Proficient in Haitian Creole
  • Financial Accounting

Certification

BLS Certification, 01/01/12, Present

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Patient Finance Specialist

Jackson Health System
10.2017 - Current

Customer Service Representative

Alorica
08.2015 - 09.2016

Associate's degree - Business Administration

Miami Dade College

High school diploma -

Homestead Senior High School
Leytia Cesar