Lezanne Watson
Mascoutah,IL
Summary
Detail-oriented Office Services Associate experienced in managing office functions, including document organization and visitor coordination. Enhanced operational efficiency by implementing effective scheduling systems and maintaining accurate records, while ensuring secure handling of confidential materials. Focused on delivering exceptional administrative support and improving overall office productivity.
Overview
10
10
years of professional experience
Work History
Senior Office Service
Williams Lea
Tampa
06.2024 - Current
- Maintained logs and tracking systems for office services work, ensuring accuracy and accountability.
- Performed reprographics, mail distribution, and intake support, contributing to seamless office operations.
- Prioritized workflow and followed established procedures to maintain efficiency and meet all contracted deadlines.
- Collaborated with supervisors and clients to clarify job specifications, provide updates, and address deadline concerns.
- Performed basic troubleshooting and maintenance on office equipment; placed service calls when necessary.
- Answered phones and emails professionally, providing assistance and escalating issues.
- Ensured all services were delivered in compliance with both Williams Lea policies and client site guidelines.
Office Assistant
Gordon and Rees
Tampa
03.2021 - 08.2023
- Managed document organization and retrieval using Imanage to support new business initiatives.
- Assessed visitor needs and directed them to the appropriate personnel for assistance.
- Executed administrative duties, including document preparation, filing, and inventory control to ensure smooth office operations.
- Organized and retrieved documents using Imanage to support business initiatives.
- Enhanced visitor experience by promptly assessing and directing to appropriate personnel.
Office Assistant
Hinshaw Law Firm
Tampa
07.2016 - 03.2021
- Streamlined office operations by managing scheduling, report preparation, and records maintenance, enhancing overall organizational efficiency.
- Provided administrative support by managing document copying, scanning, and filing, along with supply inventory oversight.
- Conducted targeted research for project initiatives, gathering essential information from various sources.
- Organized paper and electronic filing systems for improved document management, ensuring accurate coding and distribution of incoming mail.
Education
High School Diploma -
Gather Sr High
Tampa, FLSkills
- Reprographics & Document Management
- Mailroom operations
- Document Management Software
- Document management
- Records maintenance
- Supply Chain Coordination
- Equipment maintenance
- Microsoft Office (Outlook, Word, Excel)
- Microsoft Office
- Time management
- Professional Phone & Email Etiquette
- Event Coordination
Timeline
Senior Office Service
Williams Lea
06.2024 - Current
Office Assistant
Gordon and Rees
03.2021 - 08.2023
Office Assistant
Hinshaw Law Firm
07.2016 - 03.2021
High School Diploma -
Gather Sr High