Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lezel O'Connor

Pensacola,FL

Summary

As a seasoned military veteran with exceptional organizational abilities, I can effectively manage multiple projects with precision and accuracy. I am a a disciplined and loyal professional with a strong work ethic. I am committed to continual skill enhancement and working collaboratively towards shared objectives.

Overview

8
8
years of professional experience

Work History

Case Manager

90works
07.2024 - Current
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.

Kennel Technician

Buckeye K9 Doggie Daycare
09.2023 - 03.2024
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
  • Enhanced animal socialization skills through daily interaction and playtime activities.
  • Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
  • Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
  • Trained new staff on kennel maintenance, animal care and feeding protocols.
  • Kept animals clean and free of contaminants to promote optimal health.

Quartermaster

U.S. Navy
11.2021 - 08.2023
  • Managed budget allocations and financial reporting, ensuring optimal resource utilization.
  • Coordinated with multiple departments to facilitate smooth logistics operations and timely deliveries.
  • Managed bridge watch duties to look for different types of threats and adverse conditions.
  • Implemented quality control measures to maintain high standards of equipment maintenance and repair services.
  • Established strong vendor relationships, securing favorable contract terms and reliable supply chains.
  • Managed cross-functional teams effectively, fostering collaboration between various departments involved in logistic operations.
  • Collaborated with department heads to forecast demand accurately, ensuring adequate stock levels at all times.
  • Conducted regular audits on stock levels, identifying discrepancies and resolving issues promptly.

Server/Host

Iron Chef Steak House
12.2016 - 11.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

High School Diploma -

Pickerington Central High School
Pickerington
11.2021

Skills

  • Problem-Solving
  • Case Management
  • Case Documentation
  • Organization and Multitasking
  • Documentation And Reporting
  • Relationship Building
  • Case Planning
  • Client Advocacy
  • Shipping and receiving
  • Data Entry
  • Training personnel
  • Managing schedules
  • Sanitation protocols
  • Patience and resilience
  • Animal handling expertise

Timeline

Case Manager

90works
07.2024 - Current

Kennel Technician

Buckeye K9 Doggie Daycare
09.2023 - 03.2024

Quartermaster

U.S. Navy
11.2021 - 08.2023

Server/Host

Iron Chef Steak House
12.2016 - 11.2021

High School Diploma -

Pickerington Central High School

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Lezel O'Connor