Lezli Pennington

• Mentored new clinical staff members for proper onboarding and orientation processes.
• Worked closely with clinic administrators to maintain a safe, clean and well-organized environment in which patients could receive care.
• Enhanced interdisciplinary collaboration through effective communication and coordination among healthcare team members.
• Ensured compliance with regulatory standards and best practices through diligent oversight of clinical procedures, documentation, and staff training.
• Coordinated, monitored, assigned, and documented patient and clinical care activities.
• Created weekly schedules for nurses, taking into account sick days and vacation time.

• Demonstrated proficiency in administering conscious sedation medications as per physician''s orders while closely monitoring patients throughout the procedure.
• Promoted patient-centered care through the development of individualized nursing care plans tailored to each patient''s unique needs and preferences.
• Upheld patient safety standards by actively participating in regular unit-based huddles to address potential risks and promote best practices.
• Collaborated with multidisciplinary teams for optimal patient outcomes during complex endoscopy procedures.
• Increased team morale through active participation in staff meetings, sharing ideas for process improvements and providing constructive feedback to colleagues.
• Enhanced patient comfort by providing compassionate care and thorough pre-procedure assessments.

Highlights

Interventional Pain Services

• Led execution of project, overseeing all aspects of planning, recruitment, equipment acquisition, facility preparation, staff education/training.
• Achieved significant growth and success for ASC by successfully launching, establishing new service line within specific timeframe and budget.

ASC Pre-assessment Department

• Led successful development and establishment of new department form conception to implementation, resulting in improved patient education/satisfaction in preparation for outpatient procedures/surgeries.
• Collaborated with Anesthesia Department to ensure most current guidelines utilized to ensure patient safety.
• Collaborated with IT/EPIC departments to create/implement performance metrics to measure departments progress and success, fostering data-driven culture for continuous improvement.
• Recruited and onboarded high-performing team, nurturing positive work culture and ensuring right talent in place to achieve departmental goals.
• Cross-functional Collaboration with multiple Kelsey department Coordinators, Supervisors, Managers, Physicians to gather insight, feedback on processes in effort to ensure continuity of care for patients.

Employee Engagement

• Implemented consistent/scheduled staff meetings and huddles to foster open communication with employees.
• Deployed employee feedback mechanisms surveys and suggestion boxes leading to actionable insights and improved involvement in decision/solution making processes.
• Implemented employee recognition process for staff to nominate coworkers/colleagues, this employee is recognized in monthly staff meetings to promote supportive work culture.

Essential Duties:

• Supervised, directed, and motivated high-quality performance from nursing staff.
• Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
• Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
• Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
• Fostered improvement in staff development, personnel training, and standards of patient care.
• Established and continuously optimized unit schedules and individual work assignments.
• Promoted professional development opportunities to encourage nurses to pursue continuous training.
• Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Evaluated skills of nursing personnel and verified staff certifications for validity.
• Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote quality and safety initiatives.