Lezlie Nichols
Snohomish,WA
Summary
As an energetic and dedicated employee, I possess exceptional customer service, multitasking, and time management skills that enable me to deliver quality service to clients. My passion for customer satisfaction drives me to go above and beyond to ensure that each customer's experience is positive and memorable. In addition to my customer service skills, I am an organized and motivated individual, equipped with time management and organizational abilities that enable me to prioritize tasks and meet deadlines. I am always eager to learn new skills and take on new challenges, and I am confident that my skills and work ethic will make a valuable contribution to any team. Currently, I am seeking entry-level opportunities where I can further develop my skills and expertise while contributing to the growth of a progressive organization that values innovation, excellence, and teamwork.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lube Technician
Nissan Of Everett
Everett, WA
07.2023 - Current
- Kept shop area neat and clean by removing debris and safely disposing of used oil.
- Rotated tires and checked brakes on vehicles.
- completing requested tasks from the Foreman and managers
- Troubleshoot vehicle issues to provide accurate diagnosis and repairs
- Checked fluids and maintenance-related parts and topped off or replaced.
- Installed new windshield wiper blades and checked tire pressure.
- Adjusted tire pressure on vehicles and warned customers of leaks and tire damage.
- Maintained tools, test equipment and materials, keeping work areas organized.
- Answered questions regarding vehicle maintenance and recommended necessary repair work to keep vehicles operating properly.
- Checked tire pressure and performed tire repairs, installations and maintenance tasks.
- Performed automotive preventive maintenance and inspected tires.
- Maintained records of all work performed according to company guidelines.
- Ensured that all tools were properly stored after use in order to maintain a clean working environment.
- Tested batteries using specialized equipment such as digital multimeters.
- Checked for any signs of wear or damage to brakes, suspension systems, steering components, exhaust systems and other parts of the vehicle.
- Followed all safety protocols related to handling hazardous materials such as oils, fuels and cleaning agents.
- Disposed of used oil containers in accordance with local regulations.
- Recognized safety hazards while working with tools and machinery in order to avoid injury or property damage.
- Inspected fluid level for steering gear, power steering reservoir, transmission, rear axle housings and shackles.
- Demonstrated excellent problem solving skills when dealing with difficult situations.
- Reviewed completed work and road-tested vehicles.
- Documented work performed on repair orders, submitting reports to supervisor for implementation into corporate system.
- Attended regular training sessions to stay up-to-date with industry standards.
- Replaced spark plugs and ignition wires when necessary.
- Balanced wheels using a computerized wheel balancer machine.
- Checked all fluid levels including engine oil, transmission fluid, coolant, power steering fluid, brake fluid and windshield washer solvent.
- Operated lifts in order to raise vehicle off ground for access underneath it.
- Repaired punctures and patched tubes as needed.
- Replaced worn or damaged tires with new ones according to manufacturer specifications.
- Applied sealants or lubricants onto threads prior to installing lug nuts onto wheels.
- Diagnosed and repaired basic automotive issues for brakes, alignments, suspensions, cooling and electrical systems.
- Provided estimates for additional repair services requested by customers.
- Sealed punctures in tubeless tires by inserting adhesive material and expanding rubber plugs into punctures.
- Counterweighted rims with consistent commendation for quality and efficiency.
- Used rubber cement to glue tire patches over ruptures in tire casings.
- Removed and remounted wheels onto different types of vehicles.
- Located and repaired punctures in tires, applied patches, or advised on replacement for severely damaged rubber.
ASM
Oreilly Auto Pats
Everett, WA
11.2022 - 07.2023
ASM (Assistant Store Manager)
Taco Bell
Everett, WA
11.2020 - 11.2022
- Assistant Manager/Closing Manager During my time at Taco Bell in Everett, WA, from May 2020 to November 2022, I served as a supervisor and was responsible for managing a team of employees
- This involved a range of duties, including: - Organizing shift schedules for team members: I ensured that all shifts were covered, and schedules were created in a timely and efficient manner
- I also made sure that everyone was aware of their work hours, breaks, and responsibilities
- Monitoring attendance and tardiness: I kept track of employee attendance and tardiness and worked with them to ensure they were punctual and dependable
- Assigning duties to specific employees based on their role and skills: I assigned tasks to employees based on their strengths, weaknesses, and experience
- This helped to ensure that everyone was working to their full potential and that tasks were completed efficiently
- Supervising employees and assisting with tasks as necessary: I provided guidance and support to employees and made sure that all tasks were completed accurately and efficiently
- Conducting performance reviews and sharing feedback: I conducted regular performance reviews and provided feedback to employees to help them improve their work performance
- I also shared feedback with upper management to ensure that everyone was working towards the same goals
- Managing employee requests and training: I managed employee requests and trained new and current team members on tasks
- This involved providing clear instructions, answering questions, and offering support as needed
- Handling customer issues and managing conflicts: I worked with employees to handle customer issues and manage conflicts in a professional and efficient manner
- This helped to ensure that customers were satisfied and that the work environment was productive
- Adhering to company policies and health, safety, and employment standards: I followed all company policies and procedures, health and safety regulations, and employment standards to ensure a safe and productive work environment
- Balancing cash drawers and preparing cash deposits: I was responsible for balancing cash drawers and preparing cash deposits to ensure accurate financial records
- To be successful in this role, it was important to have excellent communication and interpersonal skills, as well as strong leadership skills like decision-making, motivation, and goal-setting
- I also needed to have strong problem-solving skills and exceptional organization and time management abilities
- Overall, my experience at Taco Bell was challenging but rewarding, and I was proud to work with such a great team.
Lead cook
Lake Washington School District
Redmond, WA
10.2018 - 02.2020
- Complete HACCP logs daily input daily food numbers keep space clean and sanitized take daily temperature complete and sign monthly safety checks take on a leadership role follow meal prep guidelines Food safety training
Cook/Float
Redmond KinderCare
Redmond, WA
06.2017 - 10.2018
- Maintaining clean equipment, work areas, and counters Preparing meals for children (breakfast, lunch, snack) Ordering supplies and keeping accurate inventory taking care of children ages 3 months to 5 years old
- Maintaining a safe play environment
- Dressing children and changing diapers
- Observing and monitoring children's play activities
- Communicating with children's parents or guardians about daily activities, behaviors, and related issues
- Sanitizing toys and play equipment Keeping records on individual children, including daily observations and information about activities, meals served, and medications administered Supporting children's emotional and social development, encouraging understanding of others and positive self-concepts
- Following all state guidelines regarding childcare and nutrition
- Instruct children in health and personal habits, such as eating, resting, and toilet habits
- Organizing kitchen for best utilization Labeling and dating all perishable items Properly rotating food using FIFO Adjusting the menu as needed and notifying management when doing so notifying the director when changes are made to the menu Adapting the menu for children with allergies and/or food preferences
- Notifying parents when children are out of an item (for example: if the parents bring in milk for a child child is running low) Adhering to the state laws regarding early education standards Discipline children and recommend or initiate other measures to control behavior, such as caring for clothing and picking up toys and books
- Organizing and storing toys and materials in proper areas
- Helping the children feel welcomed and accepted Creating smooth and age-appropriate transitions Planning and doing age-appropriate crafts and/or projects Potty training e
Cashier
Jack in the Box
Sammamish, WA
12.2016 - 06.2017
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or changes due to customers
- Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities
- Count money and make bank deposits
- Relay food orders to cooks
- Prepare and serve cold drinks, frozen milk drinks, or desserts, using drink dispensing, milkshake, or frozen custard machines
- Cook or reheat food items such as French fries
- Take several food orders at once
- Greet customers entering establishments.
Skills
- Time management
- Organization
- Record Keeping
- Inventory
- Word
- Customer Service
- Kitchen Management Experience
- Food Safety
- Food Preparation
- Kitchen Experience
- Cooking
- Food Handling
- Leadership
- POS
- Management Experience
- Meal Preparation
- Food Production
- Inventory Control
- Restaurant Experience
- Shift Management
- Conflict Management
- Merchandising
- Retail Sales
- Automotive repair
- Automotive diagnostics
- Automotive service
- Vehicle Maintenance
- Mechanical Knowledge
- Brake Repair
- Oil change
- Mechanic Experience
- Suspension
- Tire Service
- Driving
- Hand tools
- Mechanical knowledge
- Power tools
- Customer service
- Heavy lifting
- Shift management
- Supervising experience
- Conflict management
- Childcare
- Sales
- Kitchen management
- Restaurant experience
- Retail sales
- Store management
- Retail management
- Communication skills
- Relationship Building
- Vehicle Inspection
- Safety Compliance
- Parts Ordering
- Automotive Lift Operation
- Battery Installation
- Tire Changing and Rotation
- Inspecting Vehicles
- Preventive Maintenance
- Power Tools
Certification
- Food Handler Certification
- Driver's License
Assessments
- Automotive maintenance, Proficient, 06/01/23, Knowledge of vehicles, vehicle maintenance, and repairs
- Work style: Reliability, Proficient, 06/01/23, Tendency to be reliable, dependable, and act with integrity at work
Timeline
Lube Technician
Nissan Of Everett
07.2023 - Current
ASM
Oreilly Auto Pats
11.2022 - 07.2023
ASM (Assistant Store Manager)
Taco Bell
11.2020 - 11.2022
Lead cook
Lake Washington School District
10.2018 - 02.2020
Cook/Float
Redmond KinderCare
06.2017 - 10.2018
Cashier
Jack in the Box
12.2016 - 06.2017
- Food Handler Certification
- Driver's License
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