Lezly Vazquez
Houston,TX
Summary
Proven ability to excel in high-pressure environments, demonstrated during tenure at Free Range Concepts. Mastered the art of multitasking, seamlessly blending customer service excellence with efficient guest management. Skilled in greeting guests and active learning, significantly enhanced guest satisfaction and streamlined operations, embodying a results-driven approach without explicitly stating it. Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Free Range Concepts
11.2022 - 05.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Education
High School Diploma -
Lone Star College System
Spring, TXSkills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
- Cleanliness and hygiene
- Handling Complaints
- Personal presentation
- Relationship Building
Timeline
Restaurant Hostess
Free Range Concepts
11.2022 - 05.2024
High School Diploma -
Lone Star College System
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