Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LG Campbell

North East,MD

Summary

Diligent worker with over 15 years of experience in the Material Handling Industry. Proven ability to collaborate with business managers to implement strategic initiatives. Strong customer service skills complemented by a commitment to relationship building and business growth.

Overview

13
13
years of professional experience
1
1
Certification

Work History

MHE Technician Level 3

C&S Wholesale Grocers Inc.
Aberdeen, MD
12.2024 - Current
  • Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
  • Maintained records of repairs, calibrations, and tests performed on equipment.
  • Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Disassembled dysfunctional machinery to perform root cause analysis and repairs.
  • Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
  • Filled out work orders, repair logs and maintenance plans to document work completed.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Used welding skills to help repair and maintain heavy-duty machinery.

Field Service Manager

Werres Corporation
Frederick, MD
05.2023 - 12.2024
  • Organized, directed, supervised and evaluated the work of assigned personnel.
  • Conducted performance reviews of all assigned personnel and provided feedback on areas needing improvement or additional training.
  • Maintained records of completed repairs, including parts used, labor costs, time required and other information as needed.
  • Managed daily activities of field service technicians by assigning tasks, projects, monitoring progress and providing guidance when necessary.
  • Utilized problem solving techniques to identify root causes of technical issues encountered in the field.
  • Provided ongoing support to customers during installation process ensuring proper use of equipment being serviced.
  • Reviewed customer contracts for accuracy prior to signing off on completion of job order.
  • Investigated customer complaints related to quality control issues in the field.
  • Ensured compliance with safety regulations while performing duties in the field.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Resolved customer complaints regarding field service operations.

Field Service Technician

Werres Corporation
Fredrick, MD
11.2018 - 05.2023
  • Followed safety procedures to avoid injuries in field.
  • Managed on-site and off-site installation, repair, maintenance and test tasks.
  • Discussed and recommended service options with customers and explained costs involved.
  • Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
  • Operated hand tools and power equipment according to company safety procedures.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems.
  • Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Cleaned and lubricated parts to keep equipment operating at peak performance.
  • Reviewed technical documentation to complete equipment maintenance and repair.

Field Service Technician

Eastern Lift Truck Co
Newark, DE
04.2015 - 11.2018
  • Followed safety procedures to avoid injuries in field.
  • Managed on-site and off-site installation, repair, maintenance and test tasks.
  • Discussed and recommended service options with customers and explained costs involved.
  • Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
  • Operated hand tools and power equipment according to company safety procedures.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems.
  • Cleaned and lubricated parts to keep equipment operating at peak performance.
  • Maintained company field response vehicle stocked with repair and replacement parts within a certain amount.
  • Attended workshops and team meetings to maximize technical knowledge.
  • Reviewed technical documentation to complete equipment maintenance and repair.

Maintenance Supervisor

Restoration Hardware
North East, MD
04.2012 - 03.2015
  • Monitored employee work tasks while installing, aligning and balancing new equipment for projects.
  • Provided guidance to management regarding project bids for onsite improvements.
  • Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Assessed employee work and improved performance with them.
  • Evaluated final results to determine quality levels and isolate root causes of any identified faults.
  • Organized ongoing maintenance schedules to boost system performance.

Education

High School Diploma -

Perryville High School
Perryville, MD
06.2001

Skills

  • Hardware and software installation
  • Technical Analysis
  • Installation and maintenance
  • Customer training
  • Technical Support
  • Safety standards and protocols
  • Payroll Management
  • Staff Management
  • Managing Customer Billing
  • Equipment and Tool Maintenance
  • Good Judgment
  • Performance Evaluations
  • Computer Skills
  • MS Office
  • Experienced in Iwarehouse
  • Project management

Certification

HVAC apprenticeship license

Timeline

MHE Technician Level 3

C&S Wholesale Grocers Inc.
12.2024 - Current

Field Service Manager

Werres Corporation
05.2023 - 12.2024

Field Service Technician

Werres Corporation
11.2018 - 05.2023

Field Service Technician

Eastern Lift Truck Co
04.2015 - 11.2018

Maintenance Supervisor

Restoration Hardware
04.2012 - 03.2015

High School Diploma -

Perryville High School

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