LG Donovan
Murrells Inlet,USA
Summary
To obtain a position in a challenging workplace, where I can join or start with a team of employees with the same goals and ambitions. To use my skills and creativity for the betterment of the organization for which I work in. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
28
28
years of professional experience
Work History
D and S Storefront
Amazon Buisness
Murrells Inlet, South Carolina
06.2021 - 01.2024
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Negotiated contracts with vendors and suppliers related to e-commerce operations.
- Analyzed sales data to determine areas of improvement for future campaigns.
- Monitored customer reviews and feedback to improve product performance.
- Created, managed and automated orders and invoices using order management and invoicing software.
- Utilized Amazon Seller Central tools such as Advertising Campaign Manager and Inventory Placement Service.
- Filled customer orders by packaging items or transferring to manufacturers or third-party distributors.
General Manager
Shawn’s Irish Pub
Titusville, Florida
09.2007 - 01.2020
- Manage all Advertisement and community affairs and many local events
- Train, Coach and discipline all employees
- Developed and designed multiple benefits and fund raisers for the community
- Recently oversaw full renovations of two different establishments
- Full wedding planner from start to finish
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Resolved and investigated complaints regarding service, food quality and accommodations.
- Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Conducted regular meetings with staff members to discuss operational issues.
- Analyzed sales figures and trends to develop sales strategies that maximize profits.
- Maintained accurate inventories of food, supplies and equipment.
Consultant - General Manager
Crackerjacks Seafood and Tiki Bar
Titusville, Florida
01.2012 - 01.2017
- Developed and designed this new restaurant and bar
- Managed all construction
- Designed menu concept
- Set-up all PNL procedures
- Train, coach and discipline all employees
- Develop benefits and fund raisers for the community
- Full wedding planner from start to finish
- Coordinated with other departments to ensure timely delivery of materials needed for production.
- Prioritized job runs to complete work prior to deadlines.
- Prepared and set up payment system.
- Observed and captured machine productivity and tracked volume of materials processed.
Team Leader and Development
Trading Spaces Realty Group
Titusville, Florida
12.2001 - 01.2014
- Performed all aspects of real estate and development
- Head of a small team
- Specialized in commercial development
- Analyzed financial data such as income statements and tax returns to determine affordability levels for potential buyers.
- Prepared and delivered sales presentations.
- Advised clients on market conditions, pricing and legal requirements for property transactions.
Sales Manager Corporate and Leisure
Radisson Oceanfront Suites
Indialantic, Florida
09.2005 - 08.2008
- In charge of room blocks, corporate meetings and weddings
- Full wedding planner from start to finish
- Customer service and guest specialist
- Managed all aspects of Sales and Food and Beverage
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Identified opportunities for improvement in operational performance metrics.
- Spearheaded the development and launch of new products or services.
- Cultivated relationships with stakeholders to secure support and funding for key initiatives.
Food and Beverage Director
Radisson Oceanfront Suites
Indialantic, Florida
09.2005 - 08.2008
- Developed and executed new PNL procedures
- Redeveloped food and liquor cost analysis
- Overseer Kitchen, Café, Banquets and Bars and all inventories
- Cover Human resource management for the majority of time there
- Overseer construction and renovations of Food and Beverage Facilities
- Payroll, scheduling, discipline, and other human resource issues for over 30 employees
Owner/Operator
The Drama Club
Cocoa, Florida
05.2001 - 11.2003
- Developed and executed new PNL procedures
- Payroll, scheduling, discipline and other human resource issue
- Developed food and liquor cost analysis
- Developed opening procedures from an empty facility to full scale entertainment facility
- Implemented training courses for new employees and coaching courses for current employees
General Manager
Dixie Crossroads Inc
Titusville, Florida
07.1996 - 12.2001
- Developed and executed new PNL procedures
- Payroll, scheduling, discipline and other human resource issues for over 200 employees
- Redeveloped food and liquor cost analysis
- Sales increased from 6.7 m to over 9 m while I was employed there
- Implemented training courses for new recruits and coaching courses for current employees
Opening Specialist Consultant Buyer
The Monster/Bailys
Cherry Groves, New York
12.2001 - 05.2001
- Developed and executed new PNL procedures
- Payroll, scheduling, discipline and other human resource issues
- Developed food and liquor cost analysis
- Developed opening procedures from an empty facility to full scale entertainment facility
- Implemented training courses for new employees and coaching courses for current employees
Skills
- Contract negotiation
- Sales analysis
- Order management
- E-commerce operations
- Vendor management
- Inventory management
- Community engagement
- Public relations
- Customer service
- Data analysis
- Operational efficiency
- Marketing strategy
- Business analysis
- Operations management
- Process improvement
- New product introductions strategies
- Delegation
- Vendor sourcing
References
For references, please contact me directly.
Timeline
D and S Storefront
Amazon Buisness
06.2021 - 01.2024
Consultant - General Manager
Crackerjacks Seafood and Tiki Bar
01.2012 - 01.2017
General Manager
Shawn’s Irish Pub
09.2007 - 01.2020
Sales Manager Corporate and Leisure
Radisson Oceanfront Suites
09.2005 - 08.2008
Food and Beverage Director
Radisson Oceanfront Suites
09.2005 - 08.2008
Team Leader and Development
Trading Spaces Realty Group
12.2001 - 01.2014
Opening Specialist Consultant Buyer
The Monster/Bailys
12.2001 - 05.2001
Owner/Operator
The Drama Club
05.2001 - 11.2003
General Manager
Dixie Crossroads Inc
07.1996 - 12.2001
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