L Gabriela Gambrell
Tucson,AZ
Summary
Results-oriented HR professional with 15+ years of experience in HR management, talent acquisition, employee relations, and organizational development. Successfully implemented strategic HR initiatives aligned with business goals to enhance employee engagement and foster a high-performance culture. Demonstrated strong leadership in building and leading effective HR teams. Advanced knowledge of employment law, compensation, recruitment, and employee relations. Maintains a strong stakeholder focus and service-oriented attitude. Excels in a multi-cultural environment due to excellent organization and interpersonal skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Director of Human Resources
Ascent Aviation
05.2022 - 08.2024
- Developed and executed a strategic recruitment plan resulting in a 25% increase in new hire quality
- Improved performance appraisal system, enhancing employee satisfaction by 40%
- Initiated succession-planning program, which yielded five internal promotions in the first year
- Managed five human resources professionals, increasing department efficiency by 18%
- Implemented a conflict resolution protocol leading to a 60% decrease in workplace disputes escalated to senior management.
- Managed labor relations and resolved conflicts between management and employees through mediation and negotiation techniques.
- Reviewed and responded to urgent HR-related escalations.
- Maintained and developed job descriptions, onboarding handbooks, and training programs.
- Maintained open-door policy to encourage employee communication and conflict resolution.
- Aligned departments with organizational processes, implementing HR directives accordingly.
- Collaborated with executive leadership team on strategic workforce planning to align human capital resources with long-term business goals.
- Provided coaching and guidance to managers on employee relations issues, minimizing legal risks.
- Evaluated compensation structure using market data analysis to ensure competitiveness in attracting top talent.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
Human Resources Manager
Abrams Airborne Manufacturing
07.2021 - 05.2022
- Developing effective people and performance strategies within organizations
- Implementing new benefits with alternative carriers, resulting in a significant cost savings of 35%
- Providing comprehensive support, guidance, and counseling to supervisors and staff.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Supported organizational growth through strategic workforce planning, identifying staffing needs and skill gaps to facilitate hiring decisions.
- Ensured compliance with federal, state, and local labor laws by staying current on regulations and updating company policies accordingly.
- Served as a liaison between management and employees during company-wide initiatives, ensuring clear communication of expectations and objectives.
Talent Acquisition Manager
MHI RJ Aviation, Previously Bombardier
02.2020 - 03.2021
- Partners with leadership team to understand and execute organization's human resource and talent strategy
- Conducted a thorough analysis of recruitment metrics, identifying areas for improvement and implementing changes that resulted in a 15% reduction in time-to-hire.
- Managed a high-performing talent acquisition team, fostering professional development opportunities, setting performance goals, and providing continuous support for success.
- Created comprehensive reports on recruitment trends and metrics which informed executive decision-making related to workforce planning strategies.
- Conducted compensation conversations with human resources and hiring managers to foster internal and external equity.
- Collaborated with HR team members to ensure a seamless onboarding experience for new hires through effective communication and coordination of orientation programs.
- Implemented innovative sourcing techniques to identify passive candidates and expand talent pipelines for hard-to-fill roles.
- Managed all aspects of the interview process including scheduling, conducting interviews, providing feedback, and negotiating offers with candidates.
- Developed strong relationships with hiring managers to better understand their needs, resulting in improved candidate selection.
- Evaluated and updated company recruitment policies to ensure alignment with industry best practices and compliance with applicable laws and regulations.
Executive Administrative Assistant
Edmund Optics
03.2018 - 10.2019
- As part of the Talent Management team, responsibilities included employment management, coordinating recruiting events, interviewing, training and development, and employee relations for the Tucson location.
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Corporate HR Manager/HIPAA Compliance Officer
Christian Care Management
04.2014 - 03.2017
- Spearheaded a company-wide HR transformation initiative, resulting in a 40% improvement in employee engagement scores and a 25% reduction in staff turnover within the first year.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Managed complex employee relations cases from investigation through resolution while mitigating legal risks.
- Partnered with hiring managers to refine job descriptions and determine ideal candidate profiles for vacant positions.
- Promoted diversity and inclusion initiatives, fostering an equitable work environment for all staff members.
- Collaborated with management teams to align HR strategies with overall business objectives.
- Coordinated employee engagement surveys, analyzing results to identify areas for improvement and guide future HR strategies.
- Provided ongoing coaching and support to managers on leadership best practices, conflict resolution, and performance management techniques.
- Collaborated with senior management on strategic planning initiatives aimed at optimizing workforce capabilities for long-term growth.
- Evaluated new technologies and software solutions for potential adoption within the organization, analyzing their impact on HIPAA compliance efforts.
- Identified areas of risk within the organization''s healthcare operations and implemented corrective actions, preventing potential issues from escalating.
- Collaborated with IT department for implementing strong security measures, safeguarding sensitive patient information.
- Ensured full HIPAA compliance by conducting regular audits and reviewing policies and procedures.
- Stayed current with changes in healthcare legislation and regulations affecting HIPAA compliance by attending industry conferences and seminars.
Human Resources Specialist
La Paloma Country Club
02.2012 - 02.2014
- Assisted with the administration of company-wide human resources policies, procedures, and practices in accordance with corporate, federal, and state legal requirements.
- Collaborated with human resources on recruiting efforts, conducting interviews, and onboarding new hires.
- Collaborated with human resources departments to develop long-lasting policies supporting a diverse workforce.
- Collaborated closely with human resources department to address employee-related concerns impacting asset protection goals effectively.
- Oversaw human resources functions including recruitment, onboarding, benefits administration, and employee relations.
- Participated in strategic planning sessions focused on aligning human resources goals with overall organizational objectives.
- Maintained up-to-date employee records to assist in human resources planning.
- Assisted Human Resources Director in managing and supporting development and operation of HR.
Director of Human Resources
Radisson Suites
10.2006 - 11.2011
- Managed the onboarding process, providing new hires with necessary tools for success from day one.
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
- Maintained "open door" policy to encourage employee communications and resolution of issues.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
- Streamlined HR operations for increased efficiency and cost savings.
- Facilitated conflict resolution processes, fostering positive work environments and relationships among colleagues.
- Designed professional development programs that aided in staff growth and career advancement opportunities within the company.
- Conducted thorough audits of HR systems and processes to identify areas of improvement or necessary updates.
- Evaluated compensation structures to ensure market competitiveness and internal equity among employees at various levels of the organization.
- Championed diversity and inclusion efforts, creating a more welcoming workplace culture for all employees.
- Reduced employee turnover rate with proactive retention strategies and initiatives.
- Oversaw legal compliance of HR practices, ensuring adherence to federal, state, and local regulations.
Education
Business Management -
University of Phoenix
Phoenix, AZ12.2008
Skills
- Leadership
- Strategic planning
- Employee relations
- Training and development
- Performance management
- Conflict resolution
- Legal compliance
- HR policy development
- HRIS & Software
- Recruitment & Talent Management
- Compliance Management
- Benefits Administration
- HR analytics
- Organizational Development
Certification
SHRM-CP
Languages
Spanish
Full Professional
Timeline
Director of Human Resources
Ascent Aviation
05.2022 - 08.2024
Human Resources Manager
Abrams Airborne Manufacturing
07.2021 - 05.2022
Talent Acquisition Manager
MHI RJ Aviation, Previously Bombardier
02.2020 - 03.2021
Executive Administrative Assistant
Edmund Optics
03.2018 - 10.2019
Corporate HR Manager/HIPAA Compliance Officer
Christian Care Management
04.2014 - 03.2017
Human Resources Specialist
La Paloma Country Club
02.2012 - 02.2014
Director of Human Resources
Radisson Suites
10.2006 - 11.2011
Business Management -
University of Phoenix
SHRM-CP
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