Lherissa Alba G
Specialist
Orlando,FL
Summary
Dynamic professional with extensive experience in Immigration, Translation and Operational Management.
Over twenty years of service to the US Government as a Foreign National Employee at the United States Embassy in Santo Domingo.
Proven expertise in US Immigration, project management and relationship building, enhancing team productivity and optimizing processes.
Fluent in Spanish, English, and French, with a strong focus on cultural awareness and immigration protocols.
Overview
25
25
years of professional experience
Work History
Operations Supervisor
United States Embassy
08.2009 - Current
- Operational Manager to a team of twelve people.
- Assist and supervise US federal benefits applications up to approval determination.
- Collect, review and validate records/documents on US immigration status.
- Notify customers on eligibility based on immigration status validity.
- Optimize organizational systems for payment inputs, archives reviews and recordkeeping.
- Oversee over twenty five jurisdictional destinations for the scheduling of claims applications and itinerary coordination for both clients and personnel interview on benefits filing.
- Built and maintain a highly-efficient team through ongoing coaching and professional development opportunities.
Immigrant Visa Specialist
US Embassy Santo Domingo
03.2001 - 07.2009
- Interview IV applicants for documents collection and evaluation from paper trail to data entry.
- Consult policies on immigrant visas procedures to successfully apply eligibility requirements.
- Create files and manage processes and procedures to notify evidence requirements for immigration applications from initial filing to departure to the US.
- Explain visa rules and regulations to customers in compliance with the United States Immigration laws.
- Communicate with customers from various cultures, backgrounds and different languages on application processes and interviews.
- Review filed documentation for accuracy and fraud determination. ie: Civil records, Affidavits, Relationship Evidence, School records/Degrees.
Certified Translator
Self-Employed
03.2020 - Current
- Document translation from/to: Spanish/English/French.
- Research and study of cultural etiquette and specific use of translation wording.
- Live translations between foreign language-speaking clients and voice over recording.
English Teacher
Dominican-American National Institute/Private Tutoring
09.2000 - 06.2015
- Prepare and implement lesson plans covering required course topics.
- Prepare comprehensive English curriculum for multiple classes and different ages.
- Private tutoring for students applying for US colleges addressing essays and language practices.
Education
Bachelor of Arts - Education With A Minor in English
UNICDA
Santo Domingo, Dominican Republic10-2009
Skills
- Multiple language skills
- Translations
- Project management abilities
- Relationship building
- Business operations
- Cultural awareness
Certification
-High Performance Management Certification
-US Immigration and Laws
-Information Security and Privacy Awareness Training
-Records and Information Management Training
-Identity Proofing Policy Training
-Emotional Intelligence Conference
-Conflict Management Workshop
-Seven habits of Highly Effective People Workshop
-Customer Focused Performance
-Neuro-Pedagogy and Inclusive Education Certification
-Productive Skills for Leaders Workshop
-Projects Design and Development Conference
-Handling Difficult Customers Workshop
-Translator Certified
-Leadership and Coaching Workshop
-Training and Presentation Skills Workshop
-Encouragement Consultant
Timeline
Certified Translator
Self-Employed
03.2020 - Current
Operations Supervisor
United States Embassy
08.2009 - Current
Immigrant Visa Specialist
US Embassy Santo Domingo
03.2001 - 07.2009
English Teacher
Dominican-American National Institute/Private Tutoring
09.2000 - 06.2015
Bachelor of Arts - Education With A Minor in English
UNICDA