Lia Bitton
Fort Lauderdale,FL
Summary
Dynamic and results-oriented professional with extensive experience in high-volume dining and event management, notably with Expozd Media. Excelled in fostering memorable guest experiences and streamlining operations, showcasing exceptional time management and team collaboration skills. Proven track record in enhancing service delivery and operational efficiency, with a strong focus on quality control and relationship building.
Hard-working, high energy Type Server with passion for customer satisfaction. Over Number years in food service industry. Known for great reliability and attention to detail.
Personable and detail-focused with positive, upbeat attitude. Possesses understanding of customer service and hospitality, with skills in event setup and food service. Aims to create memorable guest experiences through attentive service.
Overview
4
4
years of professional experience
Work History
Event Server
Expozd Media
09.2023 - Current
- Worked closely with fellow servers to coordinate efforts during busy periods, promoting teamwork and efficient service.
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Assisted event coordinators in the seamless execution of events by efficiently setting up and breaking down venues.
- Adapted to diverse event types, customizing service approach for weddings, corporate functions, and social gatherings.
- Supported team members during high-pressure situations by anticipating needs and offering assistance as needed, resulting in smoother event operations overall.
- Enhanced guest experience by providing exceptional service and maintaining a clean, welcoming environment.
- Optimized table settings for maximum efficiency in serving guests while maintaining elegant presentation standards.
- Exhibited strong multitasking abilities by managing multiple guest requests simultaneously without sacrificing quality or attention to detail.
- Arranged linens and table settings according to seating plan and event theme.
- Answered guest questions about event plans and food service choices.
- Monitored dietary restrictions and served guests with special needs.
- Assisted bartenders with drink preparation when necessary, enhancing the speed of service delivery.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Ensured proper sanitation practices were followed throughout event spaces before, during, and after events.
- Built rapport with guests through friendly interactions, fostering an atmosphere of warmth and hospitality at each event.
- Fostered enjoyable event atmosphere through friendly guest interactions
- Checked on tables and drink needs while refilling water glasses and bringing supplies to customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Aquatics Instructor
Aqua Tots
10.2024 - 12.2024
- Conducted regular equipment checks to ensure the proper maintenance of training aids and pool facilities.
- Ensured safe learning environment by enforcing pool rules and monitoring class activities.
- Implemented engaging drills that challenged swimmers'' abilities while promoting fun learning experiences.
- Streamlined class scheduling process, resulting in increased client satisfaction and efficient use of pool resources.
- Contributed to improved swim team performance through focused skill development sessions.
- Developed innovative instructional strategies that motivated students to improve their swimming abilities.
Host
Anise Tapas
01.2021 - 08.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Education
The Jewish Academy
Fort Lauderdale, FLSkills
- High volume dining
- Food running
- Positive attitude
- Time management
- Attention to detail
- Problem-solving
- Multitasking and organization
- Cleaning and sanitizing
- Clear communication
- Team collaboration
- Relationship building
- Cash handling
- Flexible schedule
- Bussing and table resets
- Task prioritization
- Quality control
- FLUENT IN LANGUAGE
- Table setting
- Table bussing
Languages
Hebrew
Full Professional
Timeline
Aquatics Instructor
Aqua Tots
10.2024 - 12.2024
Event Server
Expozd Media
09.2023 - Current
Host
Anise Tapas
01.2021 - 08.2022
The Jewish Academy
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