Summary
Overview
Work History
Education
Skills
Timeline
Generic

LIA FRIGIANO

Tinton Falls,NJ

Summary

Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings and experience overseeing multiple tasks and managing employees successfully.

Overview

17
17
years of professional experience

Work History

Administrative Supervisor

Integrity Senior Services
05.2018 - Current
  • Evaluate current operations to identify , recommend and implement new processes to improve and streamline current processes
  • Created system for monitoring daily productivity, and implemented modifications to improve overall performance of staff
  • Work alongside with Director as well as 5 other Departments to successfully serve clients
  • Monthly Administrative meetings with Director to review, plan, develop and evaluate current company policies
  • Review and approve bi-weekly payroll for over 250 staff members including administrative staff, independent contractors and home attendants
  • Resolve payroll issues through active listening
  • Coordinate and schedule meetings along with compiling meeting materials
  • Monitored and directed incoming mail

Billing Manager

Integrity Senior Services
01.2014 - Current
  • Oversee the operations of the payment process, encompassing collections (out-of-pocket invoices, copayments/insurances/deductibles) charge entry, claims submissions, payment posting, case reimbursement management etc
  • Plan and directs client insurance documentation, authorization and/or billing and collections, oversee data processing to ensure accurate billing and efficient account collection
  • Analyze billing and claims for accuracy and completeness; submit claims to proper insurance entities and follow up on any issues in a timely manner
  • Audit current procedures to monitor and improve efficiency of billing and collections operations for the agency
  • Attend weekly Home Care meeting and assist with other home care needs as required
  • Process payroll information by collecting, calculating, and entering data for Home Health Aides through ADP
  • Review and reconcile all payroll information in order to detect and reconcile any discrepancies.

Medical Billing Manager/Administrative Assistant

George P. Smith M.D Plastic & Reconstructive Surgeon
10.2006 - 05.2013
  • Provide administrative support to Doctor and Clinical Staff
  • Processing / entering insurance billing and payments utilizing Medisoft software
  • Maintain contract agreements between the provider and insurance agencies, confirm and generate contracts, resolve discrepancies and negotiations
  • Maintain and update all clients files monthly as well as a yearly aging report
  • Manage office activities and regulate hours for staff members as well as maintain and order office supplies
  • Train and monitor efficiency and success of employees
  • Create and modify documents such as invoices, memos, letters and billing statements
  • Open, sort and distribute incoming mail and correspondence, including faxes and email
  • Attorney liaison for past due account in Small Claims Court

Education

Bachelor Degree - Marketing

St. John’s University
Staten Island, New York

Skills

  • Leadership
  • Communication
  • Organized
  • Problem Solving
  • Decision Making
  • Creativity

Timeline

Administrative Supervisor

Integrity Senior Services
05.2018 - Current

Billing Manager

Integrity Senior Services
01.2014 - Current

Medical Billing Manager/Administrative Assistant

George P. Smith M.D Plastic & Reconstructive Surgeon
10.2006 - 05.2013

Bachelor Degree - Marketing

St. John’s University

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LIA FRIGIANO