Lia Henseler
Beaumont,CA
Summary
Compassionate caregiver with a focus on active listening, problem-solving, and individualized care. Committed to enhancing clients' daily living experiences through empathy and effective communication.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Caregiver
IHSS - In Home Supportive Services
Moreno Valley, CA
07.2020 - Current
- Provide compassionate personal care to clients, enhancing daily living experiences.
- Assist clients with mobility and transportation, ensuring safety and comfort during outings.
- Develop individualized care plans in collaboration with healthcare professionals to meet client needs.
- Monitor clients' health conditions, promptly reporting changes to medical personnel for intervention.
- Coordinate scheduling of services, optimizing resource allocation for client needs and caregiver availability.
- Advocate for clients' rights and preferences, ensuring personalized care aligned with individual goals.
- Assist with dressing guidance, grooming, meal preparation, and medication reminders.
- Perform light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
District Leader
Primerica
Yucaipa, CA
08.2017 - Current
- Develop and execute strategic initiatives to enhance team performance and productivity.
- Led recruitment and training efforts for new representatives, fostering a high-performing sales culture.
- Analyze market trends to inform sales strategies and improve client engagement.
- Implement performance metrics to assess and optimize team effectiveness in achieving goals.
Caregiver
Sentinel Four
Redding, CA
04.2025 - 09.2025
- Provided compassionate personal care to clients, enhancing daily living experiences.
- Assisted client with mobility and transportation, ensuring safety and comfort during outings.
- Assisted client with daily living needs to maintain self-esteem and general wellness.
- Monitored clients' health conditions, promptly reporting changes to medical personnel for intervention.
- Coordinated scheduling of services, optimizing resource allocation for client needs and caregiver availability.
- Ran grocery errands and managed laundry.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Caregiver
Maxim Healthcare
Palm Desert, CA
11.2023 - 04.2025
- Assisted client with mobility and transportation, ensuring safety and comfort during outings.
- Implemented effective communication techniques to foster trust and rapport with client and family.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted client with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with client to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help patient achieve nutritional objectives.
Customer Service Representative
Staterbros
Calimesa, CA
06.2007 - 12.2019
- Resolved customer inquiries and complaints efficiently, enhancing overall customer satisfaction.
- Processed transactions accurately using point-of-sale systems, ensuring seamless checkout experiences.
- Assisted in training new team members on operational procedures and customer service best practices.
- Collaborated with team to streamline inventory management processes, reducing stock discrepancies.
- Monitored store environment for cleanliness and organization, contributing to positive shopping experiences.
Education
High School Diploma -
John W North High
Riverside, CA06-2000
Skills
- Respectful and compassionate
- Problem-solving
- Multitasking and organization
- Verbal and written communication skills
- Special needs care
- Compassion and empathy
- Active listening
Certification
Level 4 positive parenting program
Timeline
Caregiver
Sentinel Four
04.2025 - 09.2025
Caregiver
Maxim Healthcare
11.2023 - 04.2025
Caregiver
IHSS - In Home Supportive Services
07.2020 - Current
District Leader
Primerica
08.2017 - Current
Customer Service Representative
Staterbros
06.2007 - 12.2019
High School Diploma -
John W North High