Lia Llewellyn
Pittsburgh,PA
Summary
Driven by a commitment to excellence, demonstrated through a proven track record at EssilorLuxottica and UPMC, I excel in patient care and customer service. Leveraging skills in teamwork, attention to detail, and computer proficiency, I've enhanced patient satisfaction and operational efficiency. My approach combines compassionate interaction with technical expertise, significantly improving client experiences.
Overview
4
4
years of professional experience
Work History
LensCrafters
EssilorLuxottica
11.2021 - 03.2024
- Experienced in providing compassionate patient care, including preoperative and postoperative counseling, management of ocular emergencies, and patient education on eye health and disease management.
- Proficient in performing initial patient screenings, including gathering medical history, auto-refraction, glaucoma testing, retinal imaging, and visual acuity assessments.
- Familiarity with electronic health record systems for accurate documentation of patient information, test results, and treatment plans.
- Ability to verify and interpret optical prescriptions provided by optometrists and ophthalmologists to ensure accurate lens fabrication and dispensing.
- Proficient in taking precise ocular measurements, including pupillary distance (PD), segment height, and frame measurements, using appropriate tools and techniques.
Assisted Living Aide
UPMC
03.2020 - 11.2021
- Promoted independence among residents by teaching them adaptive techniques for accomplishing daily tasks more efficiently.
- Ensured proper nutrition, preparing meals according to individual dietary needs and preferences.
- Reduced fall incidents by closely monitoring residents and implementing safety measures in their environment.
- Fostered a positive atmosphere, encouraging social interaction among residents through group activities and events.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Education
Associate of Science - General Studies
Community College Of Allegheny County
Pittsburgh, PA05.2023
Skills
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Customer Service
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Computer Skills
- Active Listening
Timeline
LensCrafters
EssilorLuxottica
11.2021 - 03.2024
Assisted Living Aide
UPMC
03.2020 - 11.2021
Associate of Science - General Studies
Community College Of Allegheny County