Lia Madrazo
Procare Therapy ( Sheldon High School)
Stockton,CA
1
Language
17
years of professional experience
Paraprofessional supporting classroom instruction, attendance, grading, and preparation of learning materials. Reinforces individualized support strategies for students with special needs and learning differences, helping improve engagement, focus, performance, and confidence. Contributes to a more organized learning space through behavior support, communication assistance, and responsive day-to-day classroom help.
Work History
Paraprofessional
1 Year 10 Months- Support 6-13 students daily with individualized instruction, behavior intervention support, and special education accommodations.
- Adapt assignments and communication supports for students with learning differences to strengthen understanding and confidence.
- Reinforce classroom learning through behavior data collection, progress monitoring, and calm redirection during transitions.
- Assist teachers with student supervision, organized classroom routines, and material preparation throughout the school day.
- Provide written assignment support and transition planning for students needing extra guidance between activities.
- Build a more organized learning environment by supporting classroom dynamics and consistent behavior expectations.
Classroom Lead Aide
6 Years 2 Months- Supported 14 students weekly with individualized instruction, special education accommodations, and written assignment assistance.
- Recorded and analyzed student behavior data to support BIP implementation and targeted intervention strategies.
- Intervened during crisis situations and responded to emergencies using CPI techniques when needed.
- Supervised students during class and lunch breaks while maintaining a nurturing, structured environment.
- Built rapport with students to strengthen confidence, participation, and engagement through personalized support.
- Assisted with transition planning and attendance tracking while reinforcing daily classroom routines.
Medical Bill Collector
2 Years 6 Months- Contacted 80-100 overdue account holders daily to initiate payment discussions and keep accounts moving toward resolution.
- Negotiated flexible payment plans that helped clients meet obligations and reduced account delinquencies.
- Communicated with insurance companies to clarify coverage details and resolve billing questions.
- Collected daily payments and maintained consistent progress toward monthly collection goals.
- Tracked overdue balances and followed up persistently to move accounts toward payment resolution.
- Supported client communication with a professional, solution-focused approach throughout the collection process.
Administrative Assistant
4 Years- Maintained 100% filing accuracy when uploading transcripts to online application files.
- Answered and routed phone calls to the appropriate personnel across the department.
- Supported graduate students and visitors by responding to questions and directing them to the right resources.
- Mailed acceptance letters to prospective graduate students in a timely and accurate manner.
- Reviewed thesis and dissertation submissions for compliance with university standards before approval.
- Provided general administrative support to department operations and helped keep daily workflows moving.
CNA
4 Months- Provided respectful bedside support with bathing, dressing, feeding, and routine hygiene assistance.
- Monitored patient comfort and reported changes in condition promptly to nursing staff.
- Assisted with safe transfers, repositioning, and ambulation to support patient mobility.
- Maintained clean patient areas by changing linens, tidying rooms, and restocking essential supplies.
- Recorded vital signs and observed patient responses according to care instructions.
- Supported meal service by setting up trays, assisting with feeding, and noting intake concerns.
- Responded to call lights and patient requests with steady, courteous service.
- Followed care plans closely while preserving patient dignity and privacy.
- Coordinated with nurses and aides to keep care routines organized and consistent.
- Supported infection control practices by following sanitation steps and proper equipment handling.
Education
CNA Certificate
Diploma
GPA: 3.5
Skills
Special education accommodations
Individualized instruction support
Behavior intervention support
Student supervision
Progress monitoring
Autism support
Attendance tracking
Classroom material preparation
Behavior data collection
Written assignment support
Emergency response
CPR certification
Transition planning
CPI techniques
Languages
English Native
Timeline
Paraprofessional
Procare Therapy ( Sheldon High School)
12.2024 - CurrentRead More
Classroom Lead Aide
Point Quest Education
10.2018 - 12.2024Read More
Medical Bill Collector
J&L Teamworks
04.2016 - 10.2018Read More
CNA
Vale Healthcare
07.2010 - 11.2010Read More
Administrative Assistant
University of the Pacific
01.2010 - 01.2014Read More
Stagg High School
Diploma
Read More
American College of Nursing
CNA Certificate
Read More