Lia Poupard
Oakland,MI
Summary
Experienced HR professional with a track record of building trust and relationships to drive process improvement, talent acquisition, and enhance company culture. Skilled at organizing, prioritizing, and executing multiple projects simultaneously. Known for creative problem-solving abilities, strong presentation skills, and meticulous attention to detail. Proficient in utilizing HRIS Workday and other ATS/CRM software to streamline operations, improve efficiency, and generate insightful reports. Exceptional interpersonal communication skills, both written and verbal. Prepared to drive impactful HR strategies and foster a positive workplace culture. Recognized for effective collaboration with teams and adaptability to evolving organizational needs. Expertise in talent management and policy development brings reliability and flexibility to every challenge.
Overview
16
16
years of professional experience
Work History
Human Resources Executive, Senior Recruiter
McCann Relationship Marketing (MRM) MRM Worldwide
09.2021 - 12.2023
- Managed full lifecycle recruiting process from posting to on-boarding for ~30 roles at one time, averaging 52 hires per year.
- Managed Applicant Tracking System and created SOPs for Human Resources team in accordance with Federal guidelines and DEI requirements
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and culture.
- Managed employee relations issues effectively, resolving conflicts professionally and efficiently.
- Oversaw legal compliance matters related to employment law, minimizing risk exposure for the organization.
- Interviewed potential hires and negotiated salaries and benefits
Manager, Recruiting Process Outsourcing (RPO)
Orchid Orthopedics
10.2018 - 03.2020
- Developed full lifecycle recruiting and account management SOPs and managed team of 5 Recruiters and Schedulers.
- Created pre-screening templates and innovative group interview process, creating efficiencies in time, operational costs, and process improvement.
- Trained and managed the rollout of HRIS Workday.
- Developed solid working relationships with Senior Leadership to effectively recruit for skilled trades and executive leadership roles.
National Account Manager
Kforce Professional Staffing
06.2012 - 12.2013
- Reported 2013 gross profit of over $700K, and gross revenue of over $3M, with an average 23% GP.
- Managed full recruiting process including sourcing, interviewing, presenting candidates to hiring managers, interview preparation, relocation, visa and immigration, background and reference check processes, negotiation of salary or contract rate, and closing candidates for hire.
- Worked with integrity and perseverance to build trust and relationships with senior leadership.
- Managed team of recruiters and Junior Account Executive.
- Strengthened relationships with key clients and candidates by maintaining consistent communication and providing tailored solutions.
- Maximized revenue growth by identifying upsell opportunities within existing accounts and growing brand awareness.
- Efficiently resolved sales, service and account issues to maximize customer satisfaction.
Sr. Recruiter
McCann Relationship Marketing (MRM) MRM Worldwide
04.2011 - 06.2012
- Managed all full-cycle recruitment processes including sourcing, interviewing, presenting candidates to hiring managers, interview preparation, relocation, visas/immigration, negotiating salaries, and closing candidates.
- Defined and documented a new on-boarding process for the organization nationally.
- Developed and facilitated orientations for new hires.
- Established internship and overall college recruiting program process, partnering with local and national universities to create brand awareness.
- Interacted with cross-functional teams to continuously improve recruitment, HR services.
Project Manager
Meredith Corporation (BIG Communications)
01.2008 - 04.2011
- Project-managed and directed internal and outsourced/3rd party vendors to create marketing campaigns, including email, videos, print, website, mobile/live events, direct mail, and branding.
- Managed research, proposals, budgets, vendor sourcing and day-to-day program execution and logistics.
- Coordinated site visits and worked with field staff in project/event execution.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication.
Education
Bachelor of Science - Marketing
Louisiana State University
Baton Rouge05-2004
Skills
- Intuitive and innovative thinker, adept at handling employee relations
- Natural leader with the ability to organize, prioritize, multi-task, and execute multiple projects simultaneously
- Creative problem-solver with strong diplomacy and integrity
- Proficient in using HRIS Workday and other ATS/CRM software for efficiency, organization, and reporting
- Excellent interpersonal communication skills, written and verbal
- Strategic business planner and analyst
- Thorough knowledge of Workforce Labor Laws and legal compliance
Timeline
Human Resources Executive, Senior Recruiter
McCann Relationship Marketing (MRM) MRM Worldwide
09.2021 - 12.2023
Manager, Recruiting Process Outsourcing (RPO)
Orchid Orthopedics
10.2018 - 03.2020
National Account Manager
Kforce Professional Staffing
06.2012 - 12.2013
Sr. Recruiter
McCann Relationship Marketing (MRM) MRM Worldwide
04.2011 - 06.2012
Project Manager
Meredith Corporation (BIG Communications)
01.2008 - 04.2011
Bachelor of Science - Marketing
Louisiana State University
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